P.N PRAVIN
Regional Manager
Coimbatore,TN
Summary
Supply Chain & Logistics Leader with 11+ years of progressive experience in E-commerce logistics, Express Distribution, Supply Chain, Last-Mile & First-Mile Operations, Warehouse & DC Operations. Proven track record of handling 200+ locations, 90+ manpower, 3,500+ shipments/day with 99.5% OTD (On-Time Delivery). Expertise in P&L; ownership, Network Design (SVC, TML, SA, RSC), Volume Forecasting, Fleet Utilization, Vendor Development, and Process Improvement using 5S, RCA, FIFO. Adept at scaling startup clusters to mature regional networks while optimizing Cost Per Shipment (CPS) and Customer Experience (CX).
Overview
3
3
Languages
13
13
years of professional experience
Work History
Regional Head - ROTN & Kerala
V-Trans India Ltd
07.2024 - Current
- Own entire regional P&L; – driving revenue, cost per shipment (CPS), and EBITDA for ROTN + Kerala. Responsible for business growth and market share expansion.
- Identify potential new business areas by analyzing inward volume trends, e-commerce density, industrial clusters, and competitor mapping to plan new service centers.
- Lead vehicle placement planning, pin-code mapping & geo-fencing for optimal serviceability – improves TAT, reduces OLP cost and first-attempt failures.
- Managing 20+ active locations including Service Centers (SVC), Transshipment Hubs (TML), Sub-Agents (SA) – daily ops review, productivity, OTIF, and manpower utilization.
- Leading manpower hiring, onboarding & training for Ops, Delivery & Supervisory staff; implementing SOPs, KPI scorecards, and performance review mechanisms.
- Oversee stock keeping, inventory accuracy, audit & compliance – statutory, EHS, vehicle documents, cash handling – ensuring zero non-conformance in audits.
- Drive customer SLA management, exception handling, RTO control and cost per shipment optimization via vendor negotiation and route rationalization.
- Rest of Tamil Nadu & Kerala - 20+ Locations - Full P&L; ownership for Express Distribution business across 2 states. Responsible for growth strategy, network serviceability, and profitability.
- 200+ Locations - Scaled & Managed Team Size - On/Off-roll Leadership 500+/day - Shipments Handled 99.5% OTD - Best-in-class SLA
State Head - ROTN
Xpressbees Pvt Ltd
09.2019 - 01.2023
- Handled entire Last-Mile operation for ROTN with 212 nodes – SVC, TML, SA, RSC – serving 3000+ pincodes.
- Managed cost per shipment (CPS) by strict P&L; control – daily review of fuel, manpower, vendor payout, line-haul utilization and productivity to keep CPS within budget.
- Ensured PDD clearance, COD reconciliation, and timely vendor payouts – improved vendor retention and service stability.
- Implemented Milk-run model for line-haul consolidation and last-mile delivery – clubbed multiple centers in single trip, reducing empty runs and saving 12-15% transport cost.
- Implemented FIFO for RTO/Returns to reduce aging, monitored NPS & customer complaints, and led initiatives to improve first-attempt delivery success.
- Led state-level business reviews, coordinated with line-haul, first-mile, and central ops teams for seamless shipment movement and service expansion.
- Grew network from scratch/early stage to 212 service centers covering 3000+ pincodes, enabling same-day & next-day serviceability.
- ROTN
- 212 Service Centers - Scaled and led entire Last-Mile network for Rest of Tamil Nadu – one of the largest e-commerce logistics networks in South India.
Operational Controller (BigBasket)
BigBasket (Last-Mile Grocery)
06.2018 - 09.2019
- Managed last-mile grocery delivery operations for Coimbatore hub covering micro-fulfillment centers (Dark Stores) and scheduled slot deliveries.
- Handled 70 on/off-roll delivery executives – roster planning, attendance, training, productivity tracking, and incentive management.
- Achieved 99.5% On-Time Delivery (OTD) for 2-hour and same-day slots by optimizing slot adherence, real-time re-routing, and exception handling.
- CEE route assignment using OLP software – cluster formation, sequence planning, load balancing and distance optimization.
- Vehicle arrangement & route planning, handling unscheduled holidays/absenteeism via backup pool and dynamic reassignment to avoid slot failures.
- Maintained FEA, reduced attrition, handled customer escalations, and conducted stock audit at MFCs for inventory accuracy.
- Daily MIS/EOD closure, RCA for failed deliveries, and continuous process improvement to reduce re-attempts and improve NPS.
- Coimbatore - Managed hyperlocal grocery last-mile – high-frequency, slot-based delivery requiring 99%+ on-time performance.
Cluster Head
Ecom Express Pvt Ltd
01.2018 - 06.2018
- Managed Last-Mile for Coimbatore, Nilgiris, Pollachi cluster with 9 to 15 delivery centers – diverse terrain including ghat roads and remote taluk.
- Led team of 90 on/off-roll for delivery + 25 for first-mile pickup – handling 3,500+ shipments/day.
- Responsible for service expansion – new pincode activation, feasibility study, vendor partner onboarding and hub infrastructure setup.
- Owned COD reconciliation, cash handling compliance, daily EOD/MIS reporting, TAT adherence and delivery associate productivity.
- Ensured line-haul connectivity, vehicle utilization and hub-to-hub connection for timely in/out scanning and avoiding bag over-aging.
- Drove first-attempt delivery rate, fake attempt control, and compliance to delivery SOPs – improved customer trust in COD-heavy market.
- Coimbatore, Nilgiris, Pollachi Cluster - Led Last-Mile & First-Mile cluster handling 3500+ shipments/day across urban, semi-urban and hilly terrain.
DC In-Charge & Supervisor
Vulcan Express (Flipkart Logistics)
07.2015 - 01.2018
- DC operations for South, North, North-East shipments – inbound unloading, putaway, primary sorting, bagging and dispatch planning for 20+ destinations.
- Handling RTO & customer returns – segregation by reason code, QC check, and reverse logistics movement to origin via line-haul.
- Performed root cause analysis (RCA) for delivery failures, fake attempts, address issues and courier mis-routes.
- Line-haul vehicle scheduling, load optimization, and coordination with central hub control tower to ensure on-time line-haul departure.
- MIS preparation, EOD closure, cash tally, shipment ageing and exception reporting to regional leadership.
- Implemented 5S methodology in DC for better space utilization, safety, faster movement and audit readiness; managed team of 20 associates and loaders.
- Ensured inventory accuracy through daily cycle counts, stock audits, and FIFO compliance for return shipments.
- Coimbatore DC - Managed Distribution Center operations for Pan-India shipments – South, North, North-East lanes – for Flipkart's captive logistics arm.
Supervisor
Murugesa Transport and Logistics
02.2013 - 06.2015
- Fleet operations supervisor for commercial fleet – managing daily fleet scheduling and allocation based on customer indents vs vehicle availability.
- Driver (pilot) allocation, briefing on route, safety compliance, delivery timelines, and customer-specific requirements.
- Fuel & maintenance tracking, breakdown management, tyre life tracking, and cost per km monitoring to reduce operational cost and improve mileage.
- Bill verification, trip sheet auditing, advance/settlement handling, and operational data entry/reporting to management for P&L; review.
- Reduced vehicle idle time and improved vehicle utilization through preventive maintenance planning and driver performance monitoring.
- Namakkal – Fleet Hub - Entry-level fleet operations – foundation in transport operations, driver management and cost control.
Education
B.E - Mechanical Engineering
01.2012
GPA: 6.94/10 CGPA
Freight Logistics
04.2001 -
GPA: 2.70/5 GPA
XII -
01.2008
GPA: 66%
X -
01.2006
GPA: 64.45%
Skills
Relationship building
Staff training and development
Staff management
Performance reporting
Business development
Budget development
Section name
- Detailed resume – optimized for recruiter screening
- References available
- Willing to relocate across South India
Timeline
Regional Head - ROTN & Kerala - V-Trans India Ltd
07.2024 - Current
State Head - ROTN - Xpressbees Pvt Ltd
09.2019 - 01.2023
Operational Controller (BigBasket) - BigBasket (Last-Mile Grocery)
06.2018 - 09.2019
Cluster Head - Ecom Express Pvt Ltd
01.2018 - 06.2018
DC In-Charge & Supervisor - Vulcan Express (Flipkart Logistics)
07.2015 - 01.2018
Supervisor - Murugesa Transport and Logistics
02.2013 - 06.2015
Open University of Malaysia - , Freight Logistics
04.2001 -
SSM College of Engineering - B.E, Mechanical Engineering
Shree Vidyalaya - XII,
Jaya Shanthi - X,