Pooja Nayal
Summary
To utilise my experience and ample capabilities in a sincere and dedicated manner to fulfil my responsibilities to meet the utmost organization goal for optimum achievement.
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Results-driven sales manager bringing several years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles.
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
9
9
years of professional experience
Work History
Sales Manager
Hotel Miyabi
02.2023 - Current
- Identified and developed new markets for products or services.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Used change methodologies to increase sales and led projects for increased productivity.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted market research and reported on competitors.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Directed and coordinated products, services and sales activities.
- Managed daily operations of sales department, including supervision of staff members.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Operations Manager
Hotel Sunmarks
06.2021 - 02.2023
- Created detailed reports on the performance of individual departments within operations.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Responded to information requests from superiors, providing specific documentation.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Developed key performance indicators to measure effectiveness of operational processes.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Collaborated with team leaders on quality audits.
- Planned delivery routing, team workflows, and promotional initiatives.
FOM
Aju Japanese Hotel
12.2018 - 05.2021
FOA
Rang Mahal Jaisalmer
Jaisalmer
07.2016 - 12.2018
G.S.A.
A Sarovar Hometel Hotel
Roorkee
Job Training
A Sarovar Hometel
Roorkee
Training
Una Humble Hotel
Amritsar
Education
B.A -
Kumaon University
Nainital01.2014
Intermidiate -
U.K
U.K01.2011
HSC -
U.K Board
U.K01.2009
Skills
- IDS Software
- Excel
- Internet
- Team Player
- Motivator
- Challenge Acceptance
Roles And Responsibilities
- Handling all guest complaints with regards & quality of service with staff discipline
- Ensure that all the records of the outlet are maintained properly
- To accord personalized attention to all VIPs/CIPs
- Presenting Menu, taking orders, & executing them as per the standard & completing transactions
- Properly handling the function on daily basis to ensure best performance & persistent upgrading in guest service, employee proficiency & performance, marketing, property ambience & income.
- Assist in Food & Beverage operation.
- Responsible in allocating, defining, & assigning accountability & authority for particular function to different outlet.
- To assist in the planning & execution of special events.
Languages
- English
- Hindi
Hobbies and Interests
Listening Music
Technical Education
To assist in the planning & execution of special events.
Personal Information
- Father's Name: Mr. Bahadur Singh
- Nationality: Indian
Languages
English
Beginner
A1
Timeline
Sales Manager
Hotel Miyabi
02.2023 - Current
Operations Manager
Hotel Sunmarks
06.2021 - 02.2023
FOM
Aju Japanese Hotel
12.2018 - 05.2021
FOA
Rang Mahal Jaisalmer
07.2016 - 12.2018
G.S.A.
A Sarovar Hometel Hotel
Job Training
A Sarovar Hometel
Training
Una Humble Hotel
B.A -
Kumaon University
Intermidiate -
U.K
HSC -
U.K Board