Summary
Overview
Work History
Education
Skills
Certification
Personal Profile
Disclaimer
Timeline
Generic

Pooja R

Bangalore

Summary

“I’m looking to secure a challenging and rewarding new role within the industry as a Senior Analyst, where my technical skills, knowledge and expertise gained throughout previous experience in the sector can be transferred across and utilized to best effect for the benefit of your organization.”

Overview

1
1
Certification

Work History

Analyst 1 Infrastructure Services

Hanesbrands Inc
  • Provide day-to-day support for Exchange Server 2016/2019 and Office 365 hybrid environment.
  • Create and manage mailboxes, shared mailboxes, distribution groups, and permissions.
  • Troubleshoot mail flow, client connectivity (Outlook, OWA), and mobile device sync issues.
  • Assist in migration of user mailboxes to Office 365 with minimal downtime.
  • Develop and maintain PowerShell scripts to automate mailbox provisioning and reporting tasks.
  • Collaborate with IT security team to enforce email protection policies and mitigate phishing attempts.
  • Administered and supported Exchange Server 2016/2019 on-premises.
  • Supported server monitoring, and event log analysis for Exchange Server on-premises.

Associate Professional Service Delivery Coordinator

Microsoft Golden Spikes
  • Actively Monitor requests from Microsoft and create Sm9 tickets Instantly
  • Follow up with the Datacenter to ensure critical issues are resolved on time.
  • Creating Change Requests and driving till implement Phase.
  • Creation of Work orders for datacenter engineers.

Education

Bachelor of Engineering - Electronics and Electrical Engineering

01.2019

P.U.C - PCME

01.2015

SSLC - undefined

01.2012

Skills

Documentation and reporting

Report preparation

Certification

MS Fundamentals and Azure Fundamentals

Personal Profile

  • Name - Mrs. Pooja
  • Father’s Name - Mr. Ranganath
  • Mother’s Name - Mrs. Radha
  • Sex - Female
  • Marital Status - Married

Disclaimer

I feel I would bring a resourcefulness of years of experience in a wide range of disciplines. I have a good work ethic and capability to complete assigned tasks, and I hereby declare that the above details are true to best of my knowledge and I am personally responsible for the authenticity of the same. Date: - 2025-09-16 Place: -Bangalore R Pooja

Timeline

Analyst 1 Infrastructure Services

Hanesbrands Inc

Associate Professional Service Delivery Coordinator

Microsoft Golden Spikes

P.U.C - PCME

SSLC - undefined

Bachelor of Engineering - Electronics and Electrical Engineering

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Pooja R