PRABHAT KUMAR
Summary
You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation Goal-oriented manager with distinguished experience in Insurance industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Bajaj Capital Insurance Broking Ltd
12.2022 - Current
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Led sales region to increase sales and boost team morale.
- Hired, mentored and motivated sales professionals to service customer accounts and target metrics.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Branch Manager
Bajaj Capital Insurance Broking Ltd
04.2016 - 11.2022
- Develop forecasts, financial objectives and business plans
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Address customer and employee satisfaction issues promptly
- Assessed employee performance and developed improvement plans.
Branch Manager
Reliance Composite Insurance Broking Ltd
08.2013 - 03.2016
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Created and implemented successful sales campaigns to drive leads and increase sales.
Team Leader Manager
Reliance Money Solution Pvt. Ltd
03.2012 - 06.2013
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Delivered regular team meetings for aligned work towards common goals.
Sales executive
India infoline broking ltd
03.2011 - 02.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Education
Graduate - Geography
Bihar University Muzaffarpur
2013
Skills
- Territory Management
- Client Needs Assessment
- Profit Target Achievement
- KPI Tracking
- Sales Tracking
- Sales Training
- Sales Team Supervision
- Operational Efficiency
Certification
PRABHAT KUMAR S/O – VINOD PRASAD SINGH At+ Po- Sundarpur Ratwara , Muzaffarpur Bihar Contect: 7903532611 / 9155553904
Timeline
Area Sales Manager
Bajaj Capital Insurance Broking Ltd
12.2022 - Current
Branch Manager
Bajaj Capital Insurance Broking Ltd
04.2016 - 11.2022
Branch Manager
Reliance Composite Insurance Broking Ltd
08.2013 - 03.2016
Team Leader Manager
Reliance Money Solution Pvt. Ltd
03.2012 - 06.2013
Sales executive
India infoline broking ltd
03.2011 - 02.2012
Graduate - Geography
Bihar University Muzaffarpur
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