Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how and customer relation expertise to support and drive substantial growth.
Overview
3
3
years of professional experience
Work History
Senior Representative, Operations
Concentrix Daksh Services India Private Limited
Gurgaon
09.2022 - 10.2023
Served as a Technical Support Executive for Apple (AVALON process), providing assistance with device troubleshooting, payment-related concerns, and internal function issues.
Business Consultant
Hermoney Talks
Bangalore
01.2022 - 06.2022
Planned and executed financial literacy seminars for college student through a blended approach—combining virtual sessions, in-person discussions, and email communications to ensure maximum reach and participation.
Senior Client Executive
Teleperformance
Mohali
01.2021 - 12.2021
Managed customer interactions across multiple channels—chat, voice, and email—to resolve technical and service-related issues efficiently.
Customer Support Representative at Concentrix Daksh Services India Private Limited.Customer Support Representative at Concentrix Daksh Services India Private Limited.