Accomplished Branch Relationship Manager at ICICI Bank with expertise in leadership and customer service. Successfully managed high-net-worth client portfolios, enhancing satisfaction and increasing Net Promoter Score. Proficient in CRM systems and skilled in fostering client relationships, driving revenue growth, and mentoring teams to exceed targets.
Experienced Team Leader adept at fostering and maintaining client relationships. Skilled in identifying client needs and providing effective solutions, with strong track record of increased client satisfaction and loyalty. Demonstrated ability to communicate effectively and manage complex client portfolios.
Leadership
IRDA
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