Pradeepa R
Bengaluru
Summary
Adept at leading teams in high-stakes environments, I significantly enhanced billing accuracy and cash flow for Diageo Pvt Limited. My expertise in cash application and proven people management skills have driven continuous process improvements, achieving zero audit observations and streamlining financial operations across multiple markets.
Overview
10
10
years of professional experience
Work History
Junior Manager
Diageo Pvt Limited
Bengaluru
05.2021 - Current
- Processing invoice claims – validating the commercial agreements between Diageo and the customer.
- Coding and approving customer invoices received in the Advantage tool (CRM), and building a good relationship with internal and external stakeholders
- Internal CARM - Audit.
- Contribution to the ongoing South Africa transition in CIO
Analyst
Diageo Pvt Limited
Bengaluru
11.2019 - 05.2024
- Successfully transitioned the order release and cash application process for the GT Primary.
- Played a key role in the reduction of open items on the unallocated cash/posting, with a control in place to maintain a minimum open item on the ledger
- Handled high-volume cash posting and allocation ensured timely reconciliation and compliance with company policies.
- Proactively coordinated with stakeholders on high-focus areas to close every month-end successfully.
- Supported month-end and year-end close processes by providing accurate financial reports and analysis.
- Identifying and clearing unreconciled transactions is GL reconciliation.
Finance Executive
OTIS global business services
Bengaluru
06.2018 - 11.2019
- Successfully transitioned the cash application process for the APAC market from the initial setup of the process to go-live.
- Played a key role in stabilizing the process post-transition, ensuring timely closure of the activity on a daily basis.
- Client servicing through the weekly and monthly calls on key SLAs, highlighting the challenges in real time, and collaborating on solutions.
- MIS reporting with a detailed analysis of process gaps and a mitigation plan for the team.
- Worked closely on query resolution with internal teams on unapplied cash and open items.
Subject Matter Expert
AXA business Services
Pune
05.2016 - 02.2018
- Prepared the customer invoice as per the data inputs, and generated the invoices in the system. In parallel, emailing the invoices to the customer based on request.
- Processed the transaction in Oracle and applied the payment as per the remittance.
- Worked on unallocated payments by closely collaborating with the collections team for the remittance, ensuring all queries are resolved on time.
- Ensuring that the payment received for a particular invoice is applied appropriately, as per the legal entity and department under which the invoice is billed.
- Responsible for invoice processing and processing the payment as per the scheduled batch.
- Responsible for processing travel and entertainment expense reports.
- Prepared reports on unblocking AP invoices, unapplied receipt register, customer aging balance, and AR month-end report.
Associate
WNS Global Services Ltd
Bengaluru
06.2014 - 04.2016
- Responsible for processing Travel and Entertainment Expense reports.
- Responsible for handling the P2P (AP) Employee help desk, queries, and other escalations related to Travel & Entertainment expense reports.
- Prepared documents while Oracle i11 was migrated to Oracle R12, such as DPM and templates.
- Updating the daily MTD counts of the team and reporting to the manager.
- Accountable to publish daily pending counts for the entire P2P process in RAG format.
- Maintaining the Update Tracker and Query Tracker.
Education
MBA - Finance
Indian Academy
Bengaluru06-2013
BBM - Finance
Kuvempu University
Chikkamangalu04-2011
Skills
- -Accounts receivables
- Customer and invoice operations
- Cash application
- Customer Servicing
Accomplishments
- Black Label-2023
Languages
Kannada
First Language
Timeline
Junior Manager
Diageo Pvt Limited
05.2021 - Current
Analyst
Diageo Pvt Limited
11.2019 - 05.2024
Finance Executive
OTIS global business services
06.2018 - 11.2019
Subject Matter Expert
AXA business Services
05.2016 - 02.2018
Associate
WNS Global Services Ltd
06.2014 - 04.2016
MBA - Finance
Indian Academy
BBM - Finance
Kuvempu University
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