MS office
Prajakta Kulkarni
Subject Matter Expert
Pune
Summary
Perceptive Subject Matter Expert well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Subject Matter Expert
Yardi Software
Pune
12.2020 - Current
- Supported team by introducing new enhancement.
- Prepared TR documentation and specifications based on user analytics.
- Improved system performance by eliminating operational gaps and software bugs.
- Kept scripts and test cases updated with current requirements.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Developed and presented test cases, presentations and reports to senior management.
- Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases.
Sr. Audit Specialist
Yardi Software
Pune
12.2019 - 12.2020
- Supported teams in continuous delivery of quality services, enhancing system introducing new features.
- Monitored and tracked user progress to identify improvement opportunities.
- Actively listened to user requests, confirming full understanding before addressing concerns.
- Developed team communications and information for meetings.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collaborated with team members to achieve target results.
Audit Specialist
Yardi Software
Pune
06.2013 - 12.2019
- Analyzed trends and platforms of Company.
- Followed up on corrective action completion or progress.
- Complied with QC requirements.
- Established QC procedures and recommended process improvements.
- Worked on different platforms, to gain more domain knowledge.
- Organized training for cross-functional teams to achieve greater performance.
- Prepared working reports and supporting documentation.
- Identified gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Education
Master of Science - Electronics Technology
04.2001 -
Skills
Analytical and Critical Thinking
undefinedSoftware
Excel
Jira
Certification
SQL
Timeline
Subject Matter Expert - Yardi Software
12.2020 - Current
Sr. Audit Specialist - Yardi Software
12.2019 - 12.2020
Audit Specialist - Yardi Software
06.2013 - 12.2019
New Arts And Science College - Master of Science, Electronics Technology
04.2001 -
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