Prajith Surya B
Sales,Pre Sales,Program Manager
Chennai
Summary
Motivated individual with experience in customer service,sales,program management and sales strategies. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Business Development Associate
THINK & LEARN PVT.LTD, BYJU'S
Chennai
04.2019 - 03.2020
- Fostered CRM optimization, rapport building, product presentation, and closing skills.
- Managed to consistently meet sales targets by contributing an overall revenue of 70 lakhs plus with an ARPU of 47,000.
- Negotiated contracts and closed sales with new and existing clients.
- Worked in both B2B and B2C environment.
SR.Business Development Associate
THINK & LEARN PVT.LTD, BYJU'S
Chennai
04.2020 - 07.2020
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Supervised a team of five as a Team Leader both in B2C and B2B.
Pre Sales Manager
THINK & LEARN PVT.LTD, BYJU'S
Bangalore
08.2020 - 07.2022
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Increased sales volume upto 10 Lakhs per week per team which is 50%increase from average revenue per week per team and expanded product line to new retailers, warehouse clubs and natural food chains.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Inside Sales Manager - Pilot Program
THINK & LEARN PVT.LTD, BYJU'S
Bangalore
07.2022 - 11.2022
- Awarded with the title Battle of the Best - Team with highest number of sales for 4 months.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Program Manager - Sales Strategies
THINK & LEARN PVT.LTD, BYJU'S
Bangalore
12.2022 - Current
- Took care of 3 regions - Bangalore , Patna , Jaipur.
- Interacted with customers and clients to identify business needs and requirements.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors(VP's and AVP's).
Education
SSLC -
CHERAN MATRIC.HR.SEC.SCHOOL
Karur 04.2013 - 03.2014
HSC -
CHERAN MATRIC.HR.SEC.SCHOOL
Karur 04.2015 - 03.2016
B.E - EEE
SRI KRISHNA COLLEGE OF ENGINEERING AND TECHNOLOGY.
Coimbatore 05.2015 - 04.2019
Skills
MS EXCELWorkforce planningLeadership
Lead Generation
Business-to-customer expertise
Business-to-Business expertise
Proficient in CRM products
Training and Development
Program Management
Additional Information
- Total contribution of approximately 7 Crores of direct and indirect revenue in a tenure of 4 years. Initiated Pilot programs like (Pre Sales,Inside sales,Direct sales,co- conduction model for zoom sessions B2C. Interviewed 150+ candidates across TamilNadu for the Presales Team. Served as the reporting manager for around 100 members in a span of 2 years and led a 20-member team consistently.
Timeline
Program Manager - Sales Strategies
THINK & LEARN PVT.LTD, BYJU'S
12.2022 - Current
Inside Sales Manager - Pilot Program
THINK & LEARN PVT.LTD, BYJU'S
07.2022 - 11.2022
Pre Sales Manager
THINK & LEARN PVT.LTD, BYJU'S
08.2020 - 07.2022
SR.Business Development Associate
THINK & LEARN PVT.LTD, BYJU'S
04.2020 - 07.2020
Business Development Associate
THINK & LEARN PVT.LTD, BYJU'S
04.2019 - 03.2020
B.E - EEE
SRI KRISHNA COLLEGE OF ENGINEERING AND TECHNOLOGY.
05.2015 - 04.2019
HSC -
CHERAN MATRIC.HR.SEC.SCHOOL
04.2015 - 03.2016
SSLC -
CHERAN MATRIC.HR.SEC.SCHOOL
04.2013 - 03.2014