Summary
Overview
Work History
Education
Skills
Languages
Certification
Personal Information
Passport information
Hobbies and Interests
Timeline
Generic

Prajwal Rajesh Patil

Mumbai

Summary

  • Seeking a position in the organization to utilize my academic, interpersonal skills and acquired abilities to achieve the organization objectives and build a successful career.
  • 5+ Years of hands-on experience with troubleshooting and configuring clients' systems. Installation and upgradation of OS, Servers, Software. Good at Troubleshooting OS, Server & Network level issues.
  • Good Knowledge of Linux (Redhat, CentOs, Ubuntu), Windows server 2019. Excellent academic and extracurricular performance consistently throughout the curriculum .
  • Attended academic seminars and participated in presentations and debate competitions . Have a positive attitude, team spirit, initiative and keenness to learn & adopt new things .

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT Support Executive

Directi Internet Solutions Pvt Ltd
01.2022 - Current
  • Working on AD servers, Managing and configuring AD (Adding user, Editing user accesses)
  • Provide technical support including setting up computer hardware
  • Handling IT infrastructure in company
  • Troubleshooting basic IT related issues like software issue, network issue, etc
  • Troubleshooting on various OS like Windows,Linux,MAC
  • Installation, Upgrading and maintaining firewall and Antivirus software
  • Completing job reports
  • Addressing user tickets regarding hardware, software and networking
  • Backing up users data
  • Encrypting laptops
  • Working with Network team to resolve issues
  • Working with server team to resolve server related issues
  • Working on switch and doing troubleshooting
  • Monitoring Server and working with system Admins to resolve any server related issues
  • Drove continuous improvement of IT governance processes.
  • Planned and implemented upgrades to system hardware and software.

Desktop Support Engineer - L2

KPMG
09.2021 - 12.2021
  • Provide technical support including setting up computer hardware
  • Handling IT infrastructure in the company
  • Troubleshoot basic network issues
  • Installation and upgradation of software
  • Troubleshooting basic IT related issues like software issue, network issue, etc
  • Completing job reports
  • Addressing user tickets regarding hardware, software and networking
  • Backing up users data
  • Encrypting laptops

Desktop Support Engineer - L1

Tech Mahindra
11.2019 - 09.2021
  • Provide technical support including setting up computer hardware
  • Installation and upgradation of software
  • Troubleshooting basic IT related issues like software issue, network issue, etc
  • Completing job reports
  • Addressing user tickets regarding hardware, software and networking
  • Troubleshooting network issues
  • Direct unresolved issues to the next level of support personnel

Education

Master of Science - IT

Mumbai University
01.2023

Bachelors of Science - IT

Mumbai University
01.2019

HSC - Computer Science

Utkarsha Vidyalaya
01.2016

SSC -

Holy Cross Convent School
01.2014

Skills

  • Network troubleshooting
  • DNS
  • DHCP
  • OS troubleshooting
  • Cent OS
  • Linux administration
  • Firewall
  • Windows Server 2019
  • Active Directory
  • GPO
  • SCCM
  • Configuring Routers & Switches
  • VMWare ESXI
  • Virtual Box
  • Visual Studio
  • MySQL
  • Nagios
  • Microsoft 365
  • Microsoft Azure

Languages

English
Hindi
Marathi

Certification

  • Microsoft Certified: Windows Server Hybrid Administrator Associate certification : 1100260888
  • CCNA Qualified
  • CompTIA A+ completed on Udemy
  • Windows Server 2019: Active Directory, GPO, R. Server Access completed on Udemy

Personal Information

  • Date of Birth: 10/19/98
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Passport information

Passport Number : P5287197
Date of issue : 18/11/2016
Expiry date : 17/11/2026
Place of issue : Thane

Hobbies and Interests

  • Reading
  • Listening Music
  • Swimming
  • Driving

Timeline

IT Support Executive

Directi Internet Solutions Pvt Ltd
01.2022 - Current

Desktop Support Engineer - L2

KPMG
09.2021 - 12.2021

Desktop Support Engineer - L1

Tech Mahindra
11.2019 - 09.2021

Master of Science - IT

Mumbai University

Bachelors of Science - IT

Mumbai University

HSC - Computer Science

Utkarsha Vidyalaya

SSC -

Holy Cross Convent School

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Prajwal Rajesh Patil