Prakash Chandra Pandey
Nalasopara,India
Summary
Proficient in Microsoft Office Suite with a strong focus on data management and organisation. Expertise in Excel functions such as V-lookup, H-lookup, and pivot tables, complemented by advanced data verification and shortcut utilisation skills. Committed to leveraging technical skills for efficient data handling and analysis, aiming to contribute effectively to organizational success.
Overview
11
11
years of professional experience
Work History
Sr. Associate
WNS Global Services Pvt. Ltd.
Mumbai, India
11.2013 - 01.2025
- Managed customer utility complaints and allocated to appropriate teams
- Prepared detailed performance and production reports, including attendance allowance and deficit hours analysis
- Managed TAT reports to achieve timely clearance in accordance with process guidelines
- Managed multiple reports using formulas, pivot tables, and Excel components for accurate data
- Prepare daily, weekly, and monthly reports and dashboards meeting process requirements
- Managed client routing tool to optimize workflow and enhance process operations
- Coordinated between various teams, improving inter-departmental communication.
Education
Graduate Degree - Bachelor of Arts
Dr. Ram Manohar Lohia Avadh University
Ayodhya, Uttar PradeshH.S.C. -
SLBSKIC BADALPUR
Gonda, Uttar PradeshS.S.C -
KHSS CHHATAUNI DEHRASH GONDA
Gonda, Uttar PradeshSkills
- Microsoft Office Proficiency
- Basic computer knowledge
- Data Organisation and V-lookup Usage
- Data Management with H-lookup
- Pivot table expertise
- Excel Data Verification
- Excel Shortcut Utilization
- Microsoft Office Suite
Languages
English
Hindi
Accomplishments
Exemplary Performer Jan'18 - Oct'18
Best Advisor Quarter August - September 2018
Best Performer of the month June 2019
2nd place in Table Tennis (Doubles) Tournament
Affiliations
- Hangout with family & friends
- Watch & play Cricket
- Play Table Tennis
Declaration
I hereby declare that the information furnished above is true and correct to the best of my knowledge.
Timeline
Sr. Associate
WNS Global Services Pvt. Ltd.
11.2013 - 01.2025
Graduate Degree - Bachelor of Arts
Dr. Ram Manohar Lohia Avadh University
H.S.C. -
SLBSKIC BADALPUR
S.S.C -
KHSS CHHATAUNI DEHRASH GONDA
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