PRAKATHI KAMALARAJAN
Pozhichalur
Summary
Seasoned Customer Support Executive with background in providing high-level customer service, resolving complex issues, and managing client relationships. Skilled at using CRM software to enhance efficiency and improve customer experience. Recognized for strong leadership abilities, problem-solving skills, and capacity to create lasting client relations. In previous role, significantly improved customer satisfaction rate through proactive engagement strategies and swift issue resolution.
Overview
1
1
year of professional experience
Work History
Customer Support Executive
HDFC LIFE INSURENCE
GUINDY
01.2024 - 04.2025
Education
Bachelor of Arts - English Literature
Noorul Islam College Of Arts And Science
Nagercoil06-2022
Science Group - +2
Bhadharul Islam Matric Higher Secondary School
Kanniyakumari05-2019
10TH -
Bhadharul Islam Matric Higher Secondary School
Kanniyakumari05-2017
Skills
- Typing speed
- Customer support
- Data entry
- Great eye for detail
- Excellent spelling skills
- Communication skills
- Microsoft Word
- Microsoft Excel
Languages
Tamil
First Language
English
Beginner (A1)
A1
Malayalam
Beginner
A1
Timeline
Customer Support Executive
HDFC LIFE INSURENCE
01.2024 - 04.2025
Bachelor of Arts - English Literature
Noorul Islam College Of Arts And Science
Science Group - +2
Bhadharul Islam Matric Higher Secondary School
10TH -
Bhadharul Islam Matric Higher Secondary School
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