Pramod Binga
Madikeri
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
KAM Current
Shiprocket
Mysore
08.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
Dispatch Lead
Swiggy Instamart
Bengaluru
01.2021 - 08.2024
- Provided guidance and support to team members when needed.
- Documented services performed, operations information, and dispatch details in system.
- Forecasted manpower requirements based on daily workload and company targets.
- Kept customers informed of service trucks' whereabouts and expected time of service.
- Dispatched drivers to meet daily delivery needs for company customers.
- Created reports detailing employee performance metrics and trends in order to identify areas of improvement.
- Provided training and guidance to new hires on dispatch procedures.
- Communicated effectively with external vendors regarding delivery status updates or special requests.
- Responded promptly to emergency calls, ensuring that the appropriate personnel were dispatched quickly and efficiently.
- Coordinated with other departments to ensure proper communication between teams.
- Implemented quality control measures for monitoring accuracy of dispatch processes.
- Worked with routing specialists, route managers and service department to optimize routes.
- Advised personnel about accidents, weather conditions or other hazards.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
- Achieved cost-savings by developing functional solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
WH Incharge
Flipkart Instakart Services Pvt Ltd
08.2018 - 08.2021
- Taking care of complete operations end to end - Inbound, Outbound, Putaway, Inventory
- Interacting with multiple stockholders for daily operations
- Daily weekly & Monthly report flashing
- Vehicle planning for non-moveable & liquidation stocks
- Transport / Vehicles follow up - Processing the billing
- Coordinate with Category, Vendors, Retails ops & Central Planning team to resolve the issues
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Operated equipment and machinery according to safety guidelines.
- Worked with cross-functional teams to achieve goals.
Education
SSLC -
Govt,Higher secondary School
Madikeri, Coorg12th -
Govt,Higher secondary School
Madikeri, CoorgBBM -
Managalore Institure of Engineering & Management
MangaloreSkills
- Inventory management
- Process optimization
- Team collaboration
- Project management
- Driver dispatching
- Vendor communication
- Cross-functional coordination
- Report generation
- Decision-making
- Computer skills
- Multitasking
- Problem solving
- Customer service
Languages
- Hindi
- Kannada
- Telugu
- Tamil
- English
- Malayalam
- Coorgi
- Tulu
- Byari
Personal Information
- Date of Birth: 12/22/90
- Marital Status: Married
Certification
- POSH
- COBC
- Six Sigma
- Lean Awareness
Languages
Kannada
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Malayalam
Advanced (C1)
C1
Coorgi
Advanced (C1)
C1
Timeline
KAM Current
Shiprocket
08.2024 - Current
Dispatch Lead
Swiggy Instamart
01.2021 - 08.2024
WH Incharge
Flipkart Instakart Services Pvt Ltd
08.2018 - 08.2021
SSLC -
Govt,Higher secondary School
12th -
Govt,Higher secondary School
BBM -
Managalore Institure of Engineering & Management
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