Pranati Chunduri
Hyderabad
Summary
Siebel CRM Software Professional with three years of experience in Analysis, Design, Documentation, Development, Testing, and Implementation of Siebel CRM Application. Skilled in Siebel Configuration, Architecture, and Siebel Tools. Seeking to leverage expertise in driving impactful results within collaborative team environments.
Overview
4
4
years of professional experience
Work History
Siebel Developer
Tata Consultancy Services
01.2021 - Current
- Customized Siebel applications to meet client specifications, using Siebel Tools and adhering to established guidelines.
- Enhanced Siebel application by implementing configuration and scripting techniques to enhance existing features and develop new ones.
- Collaborated with business analysts in understanding requirements for new features or modifications of existing ones.
- Participated in design review sessions with stakeholders to discuss proposed solutions.
- Performed unit testing on all developed components before deployment into production environment.
- Collaborated with support team to enhance their understanding of recent changes in functionality.
- Contributed to documentation of technical specifications for Siebel solutions.
- Involved in fixing defects.
Education
Bachelor of Technology - Computer Science
V.R Siddhartha Engineering College
05-2020
Intermediate -
Sri Chaitanya Junior College
05-2016
10 Th (State) -
Sri Chaitanya Olympiad School
04-2014
Skills
- Familiar with Siebel Tools for configuration scripting, workflows, and EAI
- Understanding of Siebel data model, business components, and integration objects
- Basic knowledge of Siebel architecture and deployment processes
- Exposure to Siebel workflows and integration objects
- Knowledge in database concepts like SQL
- Good problem-solving skills and ability to learn new technologies quickly
- Effective communication and collaboration abilities
Accomplishments
- Awarded 'Appreciation Certificate' for my valuable contribution towards the Project.
- Received 'On the Spot' award for hosting the Townhall event at the organization.
- Received 'Service Commitment Award' award for dedicated services.
Projects
Telecommunication Project:
- Initially worked in Operations (L1/L2 Support) Team for 10 months. During this period worked on multiple types of tickets such as Service Requests (SR’s), Incidents (ITSM) and Work Orders (WO’s).
- Making sure of not breaching the SLA for high priority issues.
- Documented the technical functionalities of the existing processes.
- Assisted in implementing minor UI enhancements and scripting changes to improve system functionality
Financial Services Project:
- Worked on creating new views and applets and customizing the applets to meet with the client requirements.
- Worked on developing business services and workflow processes to complete the given business requirements.
- Developed and assisted with the integration related changes.
Timeline
Siebel Developer
Tata Consultancy Services
01.2021 - Current
Bachelor of Technology - Computer Science
V.R Siddhartha Engineering College
Intermediate -
Sri Chaitanya Junior College
10 Th (State) -
Sri Chaitanya Olympiad School
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