Praneswaran R
Coimbatore
Summary
I am a dedicated and results-driven ServiceNow Analyst. I have experience in designing, implementing, and maintaining ServiceNow solutions. I have been able to deliver customized solutions that meet the needs of my clients.
My expertise includes ServiceNow Administration, Service Catalog Requests, Incident Management, Change Management, Problem Management, Knowledge Management, Service Portal, ServiceNow, Scripting, and Catalog Building. I have worked on various modules of ServiceNow, including CMDB, ITSM, GRC, and TPRM.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior System Executive
Cognizant Technology Solutions
Coimbatore
04.2023 - Current
I have 2 years of experience as a ServiceNow Analyst with the great understanding of ITSM processes, CMDB, GRC, TPRM and UBM modules.
Education
Bachelor of Engineering - Mechanical Engineering
KIT - Kalaignarkarunanidhi Institute Of Technology
Coimbatore 08-2021
12th Standard - Computer Science
Chandra Matriculation Higher Secondary School
Coimbatore 04-2017
10th Standard -
Chandra Matriculation Higher Secondary School
Coimbatore 04-2015
Skills
- ServiceNow administration
- Incident management
- Change management
- IT service management
- Knowledge management
- CMDB management
Languages
English
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
Certification
- ServiceNow Certified System Administrator (CSA)
Timeline
Senior System Executive
Cognizant Technology Solutions
04.2023 - Current
Bachelor of Engineering - Mechanical Engineering
KIT - Kalaignarkarunanidhi Institute Of Technology
12th Standard - Computer Science
Chandra Matriculation Higher Secondary School
10th Standard -
Chandra Matriculation Higher Secondary School