Prantik Kalita
Guwahati
Summary
Results-driven Area Sales Manager with strong experience in the paints and chemicals industry, specializing in project sales, contractor management, and channel development. Proven ability to drive business growth through strategic planning, relationship building, and execution of large-scale project sales initiatives. Skilled in managing key accounts, influencing purchase decisions at the contractor and applicator level, and ensuring consistent product performance in the market.
Previously, I worked with JSW Paints Ltd. As a Customer Relationship Officer, I developed deep expertise in customer handling, after-sales support, and resolving technical/product queries with high professionalism. Recognized for building strong relationships with architects, contractors, dealers, and institutional clients, while ensuring seamless service delivery.
Overview
7
7
years of professional experience
Work History
Area Sales Manager
Anupam Paints
Guwahati
03.2025 - Current
- Analyzed sales data and kept up to date with market trends.
- Increased territory sales by implementing effective sales strategies and building strong customer relationships.
- Expanded client base through proactive prospecting and lead generation efforts.
- Achieved consistent sales growth by setting ambitious targets and devising action plans to reach them.
- Demonstrated exceptional communication skills in addressing client concerns, resolving issues promptly, and preventing potential roadblocks.
- Negotiated favorable terms with clients, optimizing profitability while maintaining customer satisfaction.
Customer Relationship Officer
JSW PAINTS LIMITED
03.2022 - 09.2024
- Identifying and opening new dealer counters, analyzing data to identify gaps, and growing the existing dealer network.
- Working with end users to identify opportunities and generate leads, and ensuring stocking and re-ordering within the dealer network.
- Communicating schemes to dealers, distributors, and direct dealers.
- Pitching new products to dealers, distributors, and sub-dealers.
- Monitoring outstanding amounts for dealers and distributors, and ensuring recovery of outstanding amounts.
- Engaging with influencers like paint contractors and architects.
- Organizing meets for dealers, distributors, sub-dealers, and painters.
- Assisting dealers, distributors, and sub-dealers and painters in complaint resolution.
Service Advisor
Chakrapani Ford
01.2020 - 01.2022
- Handled customer issues with confidence, using technical skills to provide effective resolution.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
- Managed timely and effective replacement of damaged or missing products.
- (Ford India Dealership)
Service Advisor
Ramlal Durgadutt Motors Pvt Ltd
01.2019 - 01.2020
- Trained new personnel regarding company operations, policies and services.
- To answer customer questions, explain pricing details, and provide updates on repairs.
- To prepare repair orders that include a brief description of the customer's concern and time, cost, and labor estimates.
- (MSIL Dealership)
Education
Bachelors in Enginering - Mechanical Engineering
ASSAM KAZIRANGA UNIVERSITY
Jorhat,Assam05-2018
AHSEC - Science
LUIT VALLEY ACADEMY
Skills
- Project Coordination
- Sales strategy
- Customer relationship management
- Negotiation tactics
- Lead generation
- Market research
- Product pitching
- Relationship building
- Effective Relationship Management
- Effective Team Collaboration
- Prioritization and Scheduling
- Team Leadership
- Territory management
- Effective Sales Presentations
- Sales Workflow Management
- Market Awareness
Languages
- English
- Assamese
- Hindi
Personal Information
- Date of Birth: 02/25/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Assamese
Native
Native
Timeline
Area Sales Manager
Anupam Paints
03.2025 - Current
Customer Relationship Officer
JSW PAINTS LIMITED
03.2022 - 09.2024
Service Advisor
Chakrapani Ford
01.2020 - 01.2022
Service Advisor
Ramlal Durgadutt Motors Pvt Ltd
01.2019 - 01.2020
Bachelors in Enginering - Mechanical Engineering
ASSAM KAZIRANGA UNIVERSITY
AHSEC - Science
LUIT VALLEY ACADEMY