Prasan Shirdhonkar

Domain: Wealth Management, Digital Banking
Platforms: HSBC Easy Invest App & Stock Trading Portal

• Delivered digital investment features across mobile and web platforms for China–Hong Kong and UK markets.
• Facilitated stakeholder workshops, documented business requirements, and aligned them with compliance expectations.
• Drafted and maintained BRDs, FRDs, SRS, RTMs, and User Stories using JIRA and Confluence.
• Coordinated with Design, 2LOD (Risk), Accessibility, Compliance, Analytics, and Tealium teams to streamline approvals.
• Managed the product backlog, led grooming sessions, and actively contributed to sprint ceremonies.
• Supported UAT efforts by reviewing test cases and tracing defects to source requirements.
• Created flow diagrams and supported UI discussions using Figma and Draw.io.

Key Achievements:

• Delivered 3+ Wealth features for China–Hong Kong and UK markets, aligning with compliance protocols.
• Enhanced digital journey approval lead time through structured documentation and early stakeholder engagement.

Key Tools: JIRA, Confluence, Miro, Figma, MS Office Suite

Domain: Digital Banking Transformation

• Gathered and documented functional and non-functional requirements for online banking enhancements.
• Developed and maintained BRDs, RTMs, and User Stories to ensure traceability and solution clarity.
• Facilitated sprint planning, story walkthroughs, and backlog grooming sessions for the Agile team.
• Partnered with QA to support UAT activities by reviewing scenarios, validating coverage, and clarifying gaps.
• Collaborated with cross-functional teams to ensure timely delivery of sprint goals.

Key Tools: JIRA, Confluence, Miro, Excel

Domain: Payments, Merchant Lifecycle, POS & Digital Processing

• Led the end-to-end business analysis for various payments features, including POS integrations, merchant onboarding, and digital transaction routing.
• Created BRDs, FRDs, RTMs, and User Stories to support Agile feature delivery across global markets.
• Managed the backlog using JIRA and Rally, driving sprint-level commitments and coordinating across design, development, and QA.
• Facilitated stakeholder collaboration for payment workflows, API-based solutions, and microservices integration.
• Supported QA and UAT readiness by reviewing requirements, preparing test scenarios, and validating traceability.
• Conducted root cause analysis of transaction failures and collaborated with engineering teams to implement resolutions.

Key Achievements:

• Delivered end-to-end payment features from concept to release for SMBs and enterprise clients.
• Ensured alignment of digital workflows with internal compliance, PCI, and market needs.
• Played a key role in enhancing payment reliability and improving onboarding experiences for partners.

Key Tools: JIRA, Confluence, Rally, Miro, Draw.io, Excel

• Designed and executed UAT and regression test cases for retail and banking applications.
• Collaborated with Business Analysts to trace requirements and validate business functionality pre-release.
• Supported QA teams in documenting test scenarios and tracking defects to closure.