Prasenjit Dhar
Senior Software Engineer
New Delhi
Summary
Having an experience of around 12 years working with Saurabhi Media Pvt Ltd and carrying out multiple projects from installation, configuring workflows and training in India and abroad for Divarchive and Mediator. Good knowledge of broadcast domain which helps in creating seamless workflow for projects and software development in Java. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Senior Software Engineer
SAURABHI MEDIA PVT LIMITED
New Delhi
06.2012 - Current
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
- Collaborated with cross-functional teams to design innovative software solutions.
- Experience in java programming.
- Extensive experience in areas of software installation, configuration as well as training for DIVArchive family products and Saurabhi Media Products.
- Managed support for APAC countries for DIVArchive family products and worldwide for Saurabhi Media Products.
- Carried out end to end projects in India as well as abroad and documented success in deploying HSM workflows.
- Excellent business requirements understanding and tracing those to closure.
- Hands on experience in software development and maintenance field as software developer in capacity of team member.
- Knowledge of Amazon S3 (different storage tiers) , Google Cloud Storage and Microsoft Azure Blob storage integration in java to archive and restore files/folders.
- Knowledge of ALTO Disk API and StorageDNA API integration in java.
- Expertise in windows cluster installations.
- Script writing based on customer requirements and workflow.
- Providing technical help to customer as well as handling technical queries of customer.
- Worked with development teams to correct problems and run test scenarios.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Checked client code for bugs and weaknesses using approved troubleshooting methods.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Configured and tested new software and hardware.
- Installed and configured operating systems and applications.
- Tested new software and hardware prior to deployment.
- Partnered with engineering teams to communicate customer feedback on product features and usability, driving continuous improvement initiatives.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
Trainee Engineer
SAURABHI MEDIA PVT LIMITED
New Delhi
12.2011 - 06.2012
- Supported senior engineers in research and development activities, leading to innovative solutions for complex engineering challenges
- Performed rigorous quality control checks on deliverables before submission, reducing errors and increasing customer satisfaction ratings
- Improved overall project efficiency by streamlining communication channels and providing timely updates to team members
- Performed data analysis of information provided by customers to obtain metrics
- Assisted in conducting root cause analyses on identified issues within completed projects, allowing for implementation of corrective actions proactively moving forward
- Completed project documentation, updated and distributed to appropriate project personnel
Education
Bachelor of Technology - Electronics And Communication Engineering
North Eastern Hill University
Shillong, India 07.2007 - 07.2011
Skills
Java Core Programming
Timeline
Senior Software Engineer
SAURABHI MEDIA PVT LIMITED
06.2012 - Current
Trainee Engineer
SAURABHI MEDIA PVT LIMITED
12.2011 - 06.2012
Bachelor of Technology - Electronics And Communication Engineering
North Eastern Hill University
07.2007 - 07.2011
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