PRASHANT ASHOK SHELAR
Food And Beverage Executive
Navi Mumbai,Maharashtra
Summary
With a proven track record at impressario entertainment (social vashi), I excel in customer service and sanitation standards, ensuring a seamless dining experience during peak hours. My expertise in cost control and menu items management has significantly contributed to maximizing sales. Skilled in both leadership and collaboration, I bring a dynamic approach to achieving operational excellence.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Food and Beverage Executive
Impressario Hospitality Entertainment Pvt Ltd
05.2024 - Current
- Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
- Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
- Implemented cost control measures to minimize waste and optimize inventory levels, reducing operational expenses.
- Introduced new processes to enhance safety protocols compliant with health regulations within kitchen spaces as well as public areas where guests dine.
Captain
Hitchki
01.2022 - 05.2024
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Captain
Social
02.2019 - 03.2021
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Trainee captain
Mango suite select
07.2018 - 01.2020
- Demonstrated adaptability by quickly learning new systems and procedures as they were introduced on board.
- Actively participated in continuing education programs, staying current with industry trends and best practices to provide the highest level of service on board.
Supervisor
TajSATS
02.2016 - 05.2018
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Ensured safety and comfort of customers onboard aircraft.
Waiter
Vivanta by Taj president
01.2013 - 01.2016
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Accepted and documented table reservations.
Trainee
ITC Hotels
12.2011 - 06.2012
Education
High School - undefined
Shivner high school
MumbaiBachelor in hotel management - undefined
Alagappa University
Navi Mumbai, vashi 03.2011 - 05.2013
Skills
Customer Service
Certification
Stcw
Timeline
Food and Beverage Executive
Impressario Hospitality Entertainment Pvt Ltd
05.2024 - Current
Stcw
12-2023
Captain
Hitchki
01.2022 - 05.2024
Captain
Social
02.2019 - 03.2021
Trainee captain
Mango suite select
07.2018 - 01.2020
Supervisor
TajSATS
02.2016 - 05.2018
Waiter
Vivanta by Taj president
01.2013 - 01.2016
Trainee
ITC Hotels
12.2011 - 06.2012
Bachelor in hotel management - undefined
Alagappa University
03.2011 - 05.2013
High School - undefined
Shivner high school
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