PRASHANT ASHOK SHELAR
Food And Beverage Executive
Navi Mumbai,Maharashtra
Summary
With a proven track record at impressario entertainment (social vashi), I excel in customer service and sanitation standards, ensuring a seamless dining experience during peak hours. My expertise in cost control and menu items management has significantly contributed to maximizing sales. Skilled in both leadership and collaboration, I bring a dynamic approach to achieving operational excellence.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Food and Beverage Executive
Impressario Hospitality Entertainment Pvt Ltd
2024.05 - Current
- Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
- Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
- Implemented cost control measures to minimize waste and optimize inventory levels, reducing operational expenses.
- Introduced new processes to enhance safety protocols compliant with health regulations within kitchen spaces as well as public areas where guests dine.
Captain
Hitchki
2022.01 - 2024.05
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Captain
Social
2019.02 - 2021.03
- Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Trainee captain
Mango suite select
2018.07 - 2020.01
- Demonstrated adaptability by quickly learning new systems and procedures as they were introduced on board.
- Actively participated in continuing education programs, staying current with industry trends and best practices to provide the highest level of service on board.
Supervisor
TajSATS
2016.02 - 2018.05
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Ensured safety and comfort of customers onboard aircraft.
Waiter
Vivanta by Taj president
2013.01 - 2016.01
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Accepted and documented table reservations.
Trainee
ITC Hotels
2011.12 - 2012.06
Education
High School - undefined
Shivner high school
MumbaiBachelor in hotel management - undefined
Alagappa University
Navi Mumbai, vashi 2011.03 - 2013.05
Skills
Customer Service
POS
Cost Control
Sanitation Standards
Maximizing Sales Food Products
Menu Items Management
Certification
Stcw
Timeline
Food and Beverage Executive
Impressario Hospitality Entertainment Pvt Ltd
2024.05 - Current
Stcw
2023-12
Captain
Hitchki
2022.01 - 2024.05
Captain
Social
2019.02 - 2021.03
Trainee captain
Mango suite select
2018.07 - 2020.01
Supervisor
TajSATS
2016.02 - 2018.05
Waiter
Vivanta by Taj president
2013.01 - 2016.01
Trainee
ITC Hotels
2011.12 - 2012.06
Bachelor in hotel management - undefined
Alagappa University
2011.03 - 2013.05
High School - undefined
Shivner high school