Prashant Dixit
Regional Business Head
New Delhi
Summary
Professional Business Head with 22 years of experience successfully devising and executing strategic business plans. Sustainable growth-minded budget coordinator with collaborative approach to determining specific, detailed quarterly and annual revenue and expenditure targets. Sensible personnel manager, implementing employee-focused wellness programs and generating industry-leading worker satisfaction ratings.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
4
4
Certificates
Work History
Regional Business Head-North
CENTRO-RELIANCE RETAIL LTD.
New Delhi
03.2022 - Current
- Managing North Region of “Centro”, which includes 7 stores, turnover of 450CR., Retail space of 3.5 Lac Sq/ft, & Employee strength of 1500 (On- roll & contractual employees)
- Experienced in managing implementation of ATL & BTL activities at all stores involving seasonal sales, visual merchandising, decor, layout, events and so on.
- Capabilities in chalking out methods to determine the best methods of promoting products; experience in effective inventory control through setting up quantity & quality limits based on sales & overall business plans.
- Excellence in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to SLAs and work processes and thus managing cost-effective operations
- Recognized for consistent record of delivering results in growth, revenue, operational performance, and profitability; directed cross-functional teams ranging from 1500 members using interactive and motivational leadership.
- Developed and implemented successful strategies for building company sales
Regional Business Head
Central-Future Lifestyle Fashion Ltd.
New Delhi
04.2010 - 02.2022
- Established North Region of “Central”, which includes 7 stores, turnover of 450CR., Retail space of 3.5 Lac Sq/ft, & Employee strength of 1500 (On- roll & contractual employees).
- Successfully Launched 10 Stores across North Region with retail space of 4 lac SQFT.
Cluster Head
Spencer's Retail Ltd.
Gurgaon
10.2007 - 03.2010
- Heading Cluster of 7 FMCG Stores.
- Got Promoted as Hyper Manger and managed flagship Store of Gurgaon Hyper (Departmental Store- 70k sq/ft. )
- Managed cluster expenditure by adhering to set budget.
- Implemented trending initiatives to help drive sales across cluster.
City Head
Pirymad Retail Ltd-Trumart
Jaipur
08.2006 - 09.2007
- Performed Setting up of 7 Departmental Stores across Rajasthan State.
- Assisted customers by answering questions and fulfilling requests
- Resolved escalated customer disputes with special actions such as discounts
- Helped customers complete purchases, locate items, and join reward programs
- Alleviated customer service needs with policy-appropriate solutions
Restaurant Manager
McDonald's India Ltd.
Jaipur
03.2001 - 07.2006
- Joined as TFM and got Promoted as FM/SA/FA/Restaurant Manager.
- Managed EBITA of 12% consistently for 3 years.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
Education
Bachelor of Commerce -
Delhi University
New Delhi 06.1997 - 03.2001
MBA - Marketing
IEC
Himachal Pradesh 04.2019 - 03.2021
Skills
Large Scale Retail Operations Management
Accomplishments
- Executed market promotional programs in Central such as Shop & Win, E.O.S.S and New season Launch etc. to drive numbers; enhanced sales by 25%.
- Planned & executed activation programs like in-store demos, visibility, incentive programs for store employees which resulted in a significant improvement in business and productivity by 22%.
- Saved INR 1 CR annually on Operation cost by Optimizing on all head which resultant in Positive EBITA of 4 cr.
- Joined Central as Assistant Mall Manager Got Promoted as Regional Head North in span of 9 years.
- Building and Operating India First High-Definition Store 90k sq/ft., Appreciated by Chairman / CEO.
Affiliations
- Attained Excellent and Outstanding ratings in Annual Appraisal since last 11 years.
- Recognized as Best Store in Process, Payback and Training FY 2013, 2014, 2015.
- Received I Phone for Achieving Single day highest business of 1.25cr.
- Awarded Rs.15000 and Best Performer Certification Central(FLFL) for achieving 100% targets.
- Awarded Study Trip to London for Best Store Manager for improving market share of Private Label brands by 15 percentage-points.
Certification
System Management Course Advanced
Timeline
Regional Business Head-North
CENTRO-RELIANCE RETAIL LTD.
03.2022 - Current
MBA - Marketing
IEC
04.2019 - 03.2021
Regional Business Head
Central-Future Lifestyle Fashion Ltd.
04.2010 - 02.2022
Cluster Head
Spencer's Retail Ltd.
10.2007 - 03.2010
City Head
Pirymad Retail Ltd-Trumart
08.2006 - 09.2007
System Management Course Advanced
07-2003
Shift Management Course Basic
03-2003
Floor Management Course
11-2002
Information and Technology
04-2001
Restaurant Manager
McDonald's India Ltd.
03.2001 - 07.2006
Bachelor of Commerce -
Delhi University
06.1997 - 03.2001
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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