Prashita Gupta

I.T company proving IT Services and System Integration

Responsibilities:

• Multiple IT Recruitment, Operations, Management
• Grievance Handling, Leave/ Attendance Management
• Onboarding, PF/ESIC
• Coordinated work activities for HR managers, specialists and recruiting agents.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Conducted investigations and assisted with handling employee complaints to promote equitable workplace.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
• HRMS handling.
• Used portal like Naukri.com, Shine and Linkedin.

Publication house which deals in many Graduation and Post graduation courses.

Responsibilities:

• Conducted multiple Recruitment operation along with training and development programs for the company
• Directed hiring and onboarding programs for new employees.
• Conducted company-wide town hall meetings to convey updates.
• Managed other HR staff and oversaw completion of tasks and initiatives.
• Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
• Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
• Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Liaised between multiple business divisions to improve communications.
• Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
• Directed job fairs to bring in local talent for long term and seasonal positions.
• Used portal like Naukri.com, Shine, Linkedin and facebook.

BPO Company which provided customer care service to customers of many organisations like Zomato, Flipkart, Airtel,etc

Responsibilities:

• To handle the return procedure of the items for customers in Flipkart process.
• Resolving Customer's queries.