Prateek Prakash
New Delhi
Summary
Dynamic sales professional with extensive experience at FedEx Express, excelling in business development and client relationship management. Proven track record in consultative selling and negotiation, successfully driving customer retention initiatives and expanding market reach. Adept at cross-functional coordination, ensuring seamless service delivery and exceptional customer satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Specialist
Shiprocket
Gurgaon
03.2025 - Current
- Engaged with prospective clients to grow pipeline and schedule sales presentations.
- Maintained customer relationships by providing product information, quotes and technical support.
- Monitored competitors' activities in order to stay ahead of the competition.
- Maintained accurate records of all sales activities using CRM software tools.
- Listened to customer needs to identify and recommend best products and services.
Account Executive Associate
FedEx Express
New Delhi
06.2022 - 05.2024
- Spearheaded customer onboarding and client retention initiatives.
- Conducted client visits, service presentations, and price negotiations.
- Coordinated team alignments and cross-functional activities for effective service delivery.
- Successfully resolved customer queries to ensure satisfaction.
Inside Sales Representative | Senior Inside Sales Rep
FedEx Express
New Delhi
05.2019 - 04.2022
- Cold calling to generate leads and expand the customer base.
- Customer onboarding and business retention strategies.
- Handling customer queries and resolving issues promptly.
Junior Sales Officer
Wipro Consumer Care and Lighting
Gujarat
09.2014 - 11.2015
- Managed and led sales teams to drive business results in rural markets.
- Developed and executed primary and secondary sales strategies.
- Built and maintained strong relationships with distributors, ensuring smooth operations.
Education
Post Graduate Diploma - Management
Fortune Institute of International Business
New Delhi04.2019
BBA -
Apar India Institute (SMU)
New Delhi08.2014
12th -
RAI SCHOOL
Kathmandu04-2010
10th -
RAI SCHOOL
Kathmandu04-2008
Skills
- Business Development
- Consultative selling
- Supply Chain Management
- Sales
- Communication skills
- Negotiation
Timeline
Senior Specialist
Shiprocket
03.2025 - Current
Account Executive Associate
FedEx Express
06.2022 - 05.2024
Inside Sales Representative | Senior Inside Sales Rep
FedEx Express
05.2019 - 04.2022
Junior Sales Officer
Wipro Consumer Care and Lighting
09.2014 - 11.2015
Post Graduate Diploma - Management
Fortune Institute of International Business
BBA -
Apar India Institute (SMU)
12th -
RAI SCHOOL
10th -
RAI SCHOOL
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