Prathamesh Avale
Summary
Strategic Digital Transformation and Automation Leader with 14 years of experience in BFSI, Telecom, Media, and Energy sectors. Expert in Finance Transformation, Intelligent Automation, and Shared Services Operating Model design. Partnered with CXOs to implement initiatives that enhance cost efficiency and process optimisation. Core strengths include Intelligent Automation (RPA, AI/ML, GenAI), process re-engineering, change management, and business case development.
Overview
15
15
years of professional experience
Work History
Associate Director
KPMG India Pvt Ltd.
06.2022 - Current
- Led enterprise-wide hyper-automation program across Finance (R2R, P2P) and Banking Operations, leveraging RPA, AI/ML, and GenAI-based solutions
- Delivered 100+ automations, including AI-enabled and cognitive use cases, significantly reducing manual effort and improving processing accuracy
- Defined and executed automation and GenAI strategy, partnering with CFO and Operations leadership to align with business priorities and digital roadmap
- Managed complete delivery lifecycle from identifying high-value use cases to implementing automation solutions, ensuring alignment with business objectives
- Established governance frameworks, including SteerCos, PMO reviews, and sprint planning, overseeing project planning and scope governance
- Led a team of 25+ members ensuring timely delivery and stakeholder alignment
- Established automation CoE and governance frameworks, enabling scalable and sustainable automation delivery with clear value realisation mechanisms
- Drove end-to-end transformation from use case identification to deployment, achieving significant cost savings, FTE optimization, and faster turnaround time
- Proposed and enabled low-code/no-code platform (Unify Apps) for workflow digitization, driving end-to-end process orchestration across finance operations
- Leading automation of 85-100+ finance controls (P2P), enhancing governance, control effectiveness, and reducing manual intervention
- Major Clients: Bank of Baroda, British Petroleum, Goldman Sachs, Sony Pictures.
- Other Clients: HSBC, JSW Steel, Siam-city Cement, Neelkamal, Airtel, Infosys.
- Technology: Automation Anywhere, AA Agentic, Power Automate, Unify Apps for workspace.
Manager
Ernst & Young LLP
04.2016 - 05.2022
- Led an intelligent automation project focusing on RPA technology and Cognitive use cases in a F&A Shared Services Centre for one of India's leading travel groups companies
- Performed RPA process feasibility assessment for 135+ activities and identified 30+ processes for standardisation and RPA enablement
- Instrumental in implementation and go-live of 15 BOTs across finance and billing processes
- 50% to 60% reduction in average handling time through the automation of pilot processes
- 30+ FTEs worth of effort released as part of the program level implementation
- Developed SLA/KPI dashboard reporting formats for leadership use, enhancing visibility on performance metrics
- Conducted a detailed study of the current state processes and determined automation scope
- Served as functional expert and project manager, overseeing project delivery and ensuring alignment with business goals
- Cultivated client relationships with Thomas Cook, Bank of Maharashtra, GSK, Reliance Jio, Vodafone, Bharti-Airtel, and Jacobs Engineering, ensuring alignment on project objectives
- Technology: Automation Anywhere.
Sr. Business Analyst
IBM India Pvt. Ltd. (GBS)
07.2011 - 06.2014
- Acted as SME for mobile number portability (MNP) technology and web-portal, guiding project direction and ensuring alignment with technical standards
- Achievements: Promoted to SME & Tech Lead for MNP technology in 10 months, Received client appreciation for streamlining the process for MNP according to TRAI mandates, Awarded with 'Solid Contributor' for the year 2012-13 for the contribution towards team goals.
- Technical SPOC between Project Management and Quality Control / test team for MNP
- Liaised between Clients, TRAI team and IBM IT team for the finalisation of design documents
- Documented business processes, capturing client requirements to ensure clarity and compliance during project execution
- Analysed & compiled the collected data & designed the Business process
- Facilitated user acceptance testing (UAT) for final project delivery, ensuring client satisfaction and readiness for deployment
- Provided the support to clients during SIT and Root Cause Analysis (RCA) of a particular issue
- Worked on complete Software Development Life cycle - Agile methodology
- Prepared process flow diagrams and other UML diagrams using MS Visio and MS Office.
- Client Details: IDEA Cellular IN, AT&T USA, Sprint Corporation USA.
Education
MBA - Operations and SCM
Indian Institute of Management
Mumbai01-2016
B.Tech - Electronics and Telecommunications
COEP College of Engineering
Pune01-2011
Diploma - Electronics
Mumbai University
01-2008
10th -
Maharashtra State Board
Dapoli01-2004
Skills
- Business development and sales
- Lead generation and client acquisition
- RFP responses and proposal development
- Pricing strategy and effort estimation
- Automation Anywhere expertise
- Internal efficiency improvement
- Cross-functional team leadership
- Stakeholder partnership and collaboration
Projects
- L&T InfoTech, Analysis & Optimization in SDLC, Aug 2015 – Sep 2015, Special focused was on Insurance (Travellers USA) & Mobility (Absa S.A) domain, Steered Gap Analysis of different SDLC phases & found loopholes in Req. Analysis & Integration/testing area, Proposed a plan which will minimize the project completion timeline of 48 weeks by 19 days (5.65%)
- John-Deere Pvt. Ltd., Monitoring & Wireless Communication for remote Tractor., Sep 2010 – Feb 2011, Developed a frugal solution for JOHN-DEERE tractors, to avail remote sensing & unmanned technology, Used technologies like GSM communication, GPS technology & physical sensors
- Aplab Pvt Ltd., High Voltage UPS and PCB Manufacturing, Apr 2006 – Mar 2007, Transition planning including knowledge capture, knowledge transfer strategy and approach, Led tech transition for 25+ FTE including stages like KT scoping, KT preparation and KT execution process, PM support for pilot and Cutover activities, Developed training modules, change communications and facilitated knowledge transfer to existing business stakeholders
Awards
- B-school competitions- HUL IT Case Challenge : Campus Winner, GEP case study, campus finalist.
- Academic, SSC merit holder (22nd in the State-Board of Maharashtra)
- 4th in Maharashtra with 92.17% in Diploma final year,
- 1st in all two years at VJIT, Mumbai
- 18th in State in MTS exam (Maharashtra Talent search)
Websites, Portfolios and Profiles
- LinkedIn : prathamesh-avale-8329493b
Timeline
Associate Director
KPMG India Pvt Ltd.
06.2022 - Current
Manager
Ernst & Young LLP
04.2016 - 05.2022
Sr. Business Analyst
IBM India Pvt. Ltd. (GBS)
07.2011 - 06.2014
MBA - Operations and SCM
Indian Institute of Management
B.Tech - Electronics and Telecommunications
COEP College of Engineering
Diploma - Electronics
Mumbai University
10th -
Maharashtra State Board