Result-oriented IT Professional with over 5 years of experience in Citrix Virtualization, Windows Server Administration (2012/2016/2019/2022), and Cloud Infrastructure (Azure & AWS). Adept at managing VDI, Active Directory, DNS, SCCM, and performing root cause analysis, server patching, and high-level troubleshooting using tools like ProcMon and Wireshark. Skilled in IT infrastructure audits, access management, scripting (PowerShell, Python), and mentoring new team members.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.