PRATHIBHA SHREE B S
BANGALORE
Summary
Results-driven Assistant Manager with a strong focus on leadership, communication, and problem-solving. Proven ability to manage projects and foster collaboration, driving team goals and enhancing operational efficiency.
Overview
14
14
years of professional experience
Work History
Assistant Manager
TBS India Pvt Ltd
Bengaluru
08.2022 - Current
- Supported team in daily operations and planning activities.
- Coordinated staff schedules to ensure optimal coverage and efficiency.
- Assisted in training new employees on company policies and procedures.
- Facilitated communication between departments to enhance workflow processes.
- Maintained inventory records using company management software.
- Implemented best practices for customer service and satisfaction initiatives.
- Analyzed performance data to identify areas for improvement and efficiency.
- Participated in strategic meetings to contribute ideas for operational enhancements.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Sr.Biomedical Engineer
TBS India Pvt Ltd
Bengaluru
09.2018 - 08.2022
- Designed innovative biomedical devices to enhance patient care and safety.
- Collaborated with cross-functional teams to develop project specifications and timelines.
- Implemented quality control measures to improve product reliability and performance.
- Provided technical support and training to junior engineers and clinical staff.
- Installed medical equipment after comprehensive inspection, calibration and testing.
- Provided technical support to biomedical engineering staff, physicians, and other healthcare personnel.
- Performed troubleshooting procedures on medical equipment systems as needed.
- Provided technical guidance when needed regarding installation or operation of medical equipment.
Clinical Engineer
Nrayana Hrudayalaya Hospital
Bengaluru
12.2017 - 09.2018
- Managed medical equipment maintenance and calibration in a leading cardiac care hospital.
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Collaborated with healthcare staff to troubleshoot and resolve equipment issues promptly.
- Developed training materials for staff on proper use of medical devices and technologies.
- Implemented preventative maintenance schedules for critical medical equipment systems.
- Assisted in the procurement of advanced medical devices to enhance patient care services.
- Provided technical support during complex surgical procedures involving specialized equipment.
- Analyzed data collected from various sources such as surveys, interviews, or focus groups to identify areas where improvements need to be made in terms of utilizing technology in healthcare settings.
Clinical Engineer
Trimedx India Pvt Ltd
Bengaluru
02.2013 - 11.2017
- Managed medical equipment maintenance and calibration in a leading cardiac care hospital.
- Conducted routine inspections to ensure compliance with safety standards and regulations.
- Collaborated with healthcare staff to troubleshoot and resolve equipment issues promptly.
- Implemented preventative maintenance schedules for critical medical equipment systems.
- Provided technical support during complex surgical procedures involving specialized equipment.
Jr.Biomedical Engineer
TBS India Pvt Ltd
Bengaluru
06.2011 - 02.2013
- Conducted testing and evaluation of medical equipment for compliance and functionality.
- Provided technical support and training for healthcare staff on new technologies.
- Assisted in the installation of medical equipment at client sites.
- Performed maintenance and repairs on various types of medical equipment.
- Facilitated training sessions for personnel who would be operating medical instruments.
Education
MBA - Health Care Management
ICFAI University
Tripura12-2021
Bachelor of Science - B.E Biomedical
Rajiv Gandhi Institute Of Technology
Bangalore12-2011
High School Diploma -
SJR Women's College
Bangalore12-2007
GED -
Isaac Newton English School
Bangalore12-2005
Skills
- Project management
- Customer service
- Employee training
- Data analysis
- Team building
- Budget management
- Inventory control
- Policy writing
- Effective communication
- Problem solving
- Time management
- Strategic planning
- Process improvement
- Performance evaluation
- Organizational skills
- Relationship building
- Data management
- Communication
- Leadership
- Problem-solving
- Decision-making
- Team management
- Computer skills
- Planning
- Teamwork and collaboration
- Analytical thinking
- Friendly, positive attitude
- Staff training
- Quality control
- Project coordination
- Operations management
Languages
Kannada
First Language
English
Proficient (C2)
C2
HINDI
Proficient (C2)
C2
Malayalam
Advanced (C1)
C1
Konkani
Proficient (C2)
C2
Personal Information
- Father Name : B.M Srinivas
- Date Of Birth : 12/231989
- Gender : Female
- Nationality : Indian
Timeline
Assistant Manager
TBS India Pvt Ltd
08.2022 - Current
Sr.Biomedical Engineer
TBS India Pvt Ltd
09.2018 - 08.2022
Clinical Engineer
Nrayana Hrudayalaya Hospital
12.2017 - 09.2018
Clinical Engineer
Trimedx India Pvt Ltd
02.2013 - 11.2017
Jr.Biomedical Engineer
TBS India Pvt Ltd
06.2011 - 02.2013
MBA - Health Care Management
ICFAI University
Bachelor of Science - B.E Biomedical
Rajiv Gandhi Institute Of Technology
High School Diploma -
SJR Women's College
GED -
Isaac Newton English School
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