Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Relationship Manager
National payments corporation of india
Mumbai
03.2024 - Current
Cultivated strong relationships with clients to enhance customer satisfaction.
Analyzed client needs to recommend suitable payment solutions and services.
Managed client portfolios by monitoring account activities and addressing concerns promptly.
Sales Team Manager
IDFC Bank Limited
Mumbai
01.2020 - 07.2023
Led sales team to achieve targets through effective training and motivation.
Conducted regular performance reviews to assess team strengths and areas for improvement.
Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
Assistant Manager
National Securities Depository Limited
Mumbai
01.2017 - 01.2019
Managed relationships for portfolio of 500+ companies listed on NSE and BSE, fostering long-term client loyalty.
Developed innovative strategies to enhance client satisfaction, leading to improved feedback and retention.
Initiated regular meetings and site visits to strengthen client relationships, ensuring ongoing engagement and support.
Senior Relationship Manager
Reliance Capital Limited
Mumbai
09.2015 - 12.2016
Developed and maintained strong client relationships for financial services.
Analyzed client needs and recommended appropriate investment solutions.
Managed client portfolios and provided regular performance updates.
Assistant Manager
ING Vysya Bank
Mumbai
02.2014 - 07.2015
Cultivated relationships with high-net-worth clients, resulting in increased sales of mutual funds and bank insurance.
Specialized in wealth management solutions, enhancing client portfolios with mutual funds and bank insurance products.
Executed lead generation strategies through cold calling and direct outreach, enhancing client acquisition efforts.
Education
PGDM - Finance
Kohinoor Business School
Mumbai, Maharashtra
06-2014
B.com - Bachelor of Commerce
LRT
Akola, Maharashtra
01-2012
Skills
Sales strategy
Client retention and relationship management
Revenue growth and market development
Business planning and performance evaluation
Team management and problem solving
Projects
Summer Internship - Birla Sun Life Wealth Management, Internship