Pratima Shastri-Kulkarni
Pune
Summary
Overall 11 years of experience in Telecom and IT industry including Credit control, Collection, Risk management, CAF Validation, CAF login,
Overview
11
11
years of professional experience
Work History
Credit Control Executive
Velocis Systems Private Limited
07.2018 - Current
- Timely invoicing to clients with proper supporting's as per the Purchase Orders
- Maintain a clean aging by addressing overpayments, refunds, credits, account transfers, etc
- Assisting seniors in various types of report preparations
- Track payment and maintain customer wise debt records
- Maintaining proper documentation & records
- Plan recovery of overdue payments from sticky customers
- Analyze the reasons of outstanding debt and adopt remedial measures to achieve collection target
- Maintain and update debt and revenue records
- Allocating clients payments & reconciliation
- Follow up with clients on email/verbal as per case requirement; sometimes visit to client location as per situation
- Identify and address uncollectible accounts quickly and refers them to internal management.
Sr. Exe Credit Control & Risk Management Associate
Kyocera Document Solutions India PVT LTD
10.2017 - 06.2018
- Achieve and exceed debt collection targets in the assigned territory
- Monitor and control achievement of collection targets of external collection agency
- Track payment and maintain customer wise debt records
- Assist in clearance of orders from High Risk Customers
- Evaluate and report credit worthiness of the customers
- Resolve Customer issues and queries regarding outstanding, payments and clearance
- Plan recovery of overdue payments from sticky customers
- Plan and recommend suspension of services of defaulting customers
- Analyze the reasons of outstanding debt and adopt remedial measures to achieve collection target
- Maintain and update debt and revenue records
- Update customer usages and generate bills on basis of usages
- Identify and address uncollectible accounts quickly and refers them to internal management.
Credit Control & Risk Management Associate
Tata Communications Ltd
02.2016 - 10.2017
- Responsible for Controlling & Monitoring of abnormal data & voice usage and prepare the trend to analysis the Exposure I.e
- Collection and Exposure Dunning of the entire Customer crossing the set thresholds
- Analyzing data on daily basis & taking necessary action as per process
- Responsible for Controlling & Monitoring of Blocking & Unblocking of circuits for unpaid customers
- Analysis on Suspension & reactivation for services as per process
- Analyzing & assign credit limit & rating to the customers
- Follow all collections and department policies and procedures
- Identify and address uncollectible accounts quickly and refers them to collection team.
- Enhanced risk assessment processes for more accurate evaluations of potential threats and vulnerabilities.
Credit Control & Risk Management Associate
Tata Teleservices Ltd
02.2015 - 02.2016
- Monitoring Customers Outstanding based upon preset parameters
- Reviewing the Customer status with regards to any Dispute Raised
- Performing Time Based Dunning for eligible set of customers
- Performing Cheque Bounce Dunning for eligible customers
- Sharing Communication with Customers by Email or Letters for applicable action
- Reconciliation of the collections against the outstanding for customers eligible for dunning
- Maintenance of Ageing Wise Outstanding Details in systems for accurate and timely dunning
- Follow all collections and department policies and procedures
- Identify and address uncollectible accounts quickly and refers them to collection team.
SME Back-End Team Leader
RMS Marketing Pvt. Ltd (Associate for Vodafone)
07.2013 - 02.2015
- Distributing Sales Targets for Postpaid Connections among the sales executives as per company requirement
- Responsible for collection of Order Forms and accurate login into the system for activations
- Appropriate forwarding of the hard copies to next process without delays
- Managing Escalations from new clients to assure order is received
- Co-ordination between Clients and Company with respect Billing Issues and other concerns
- Monitoring the achievements on Daily and Weekly basis
- Preparation of Presentations based upon Sales performance and Churns.
Education
Master of Computer Management -
Suryadatta Institute of Management & Information Research
Pune01.2013
Bachelor of Commerce - Commerce
Modern College of Arts, Commerce & Science
Pune01.2011
Skills
- Good Communication
- Team Management
- Hardworking
- Self-motivated
Languages
Marathi
Hindi
English
Personal Information
Date of Birth: 02/17/91
Hobbies and Interests
Listening music
Disclaimer
I hereby declare that this all information furnished in this document is accurate and true to best of my knowledge & Belief.
Timeline
Credit Control Executive
Velocis Systems Private Limited
07.2018 - Current
Sr. Exe Credit Control & Risk Management Associate
Kyocera Document Solutions India PVT LTD
10.2017 - 06.2018
Credit Control & Risk Management Associate
Tata Communications Ltd
02.2016 - 10.2017
Credit Control & Risk Management Associate
Tata Teleservices Ltd
02.2015 - 02.2016
SME Back-End Team Leader
RMS Marketing Pvt. Ltd (Associate for Vodafone)
07.2013 - 02.2015
Master of Computer Management -
Suryadatta Institute of Management & Information Research
Bachelor of Commerce - Commerce
Modern College of Arts, Commerce & Science