Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Hobbies and Interests
Disclaimer
Timeline
Generic

Pratima Shastri-Kulkarni

Pune

Summary

Overall 11 years of experience in Telecom and IT industry including Credit control, Collection, Risk management, CAF Validation, CAF login,

Overview

11
11
years of professional experience

Work History

Credit Control Executive

Velocis Systems Private Limited
07.2018 - Current
  • Timely invoicing to clients with proper supporting's as per the Purchase Orders
  • Maintain a clean aging by addressing overpayments, refunds, credits, account transfers, etc
  • Assisting seniors in various types of report preparations
  • Track payment and maintain customer wise debt records
  • Maintaining proper documentation & records
  • Plan recovery of overdue payments from sticky customers
  • Analyze the reasons of outstanding debt and adopt remedial measures to achieve collection target
  • Maintain and update debt and revenue records
  • Allocating clients payments & reconciliation
  • Follow up with clients on email/verbal as per case requirement; sometimes visit to client location as per situation
  • Identify and address uncollectible accounts quickly and refers them to internal management.

Sr. Exe Credit Control & Risk Management Associate

Kyocera Document Solutions India PVT LTD
10.2017 - 06.2018
  • Achieve and exceed debt collection targets in the assigned territory
  • Monitor and control achievement of collection targets of external collection agency
  • Track payment and maintain customer wise debt records
  • Assist in clearance of orders from High Risk Customers
  • Evaluate and report credit worthiness of the customers
  • Resolve Customer issues and queries regarding outstanding, payments and clearance
  • Plan recovery of overdue payments from sticky customers
  • Plan and recommend suspension of services of defaulting customers
  • Analyze the reasons of outstanding debt and adopt remedial measures to achieve collection target
  • Maintain and update debt and revenue records
  • Update customer usages and generate bills on basis of usages
  • Identify and address uncollectible accounts quickly and refers them to internal management.

Credit Control & Risk Management Associate

Tata Communications Ltd
02.2016 - 10.2017
  • Responsible for Controlling & Monitoring of abnormal data & voice usage and prepare the trend to analysis the Exposure I.e
  • Collection and Exposure Dunning of the entire Customer crossing the set thresholds
  • Analyzing data on daily basis & taking necessary action as per process
  • Responsible for Controlling & Monitoring of Blocking & Unblocking of circuits for unpaid customers
  • Analysis on Suspension & reactivation for services as per process
  • Analyzing & assign credit limit & rating to the customers
  • Follow all collections and department policies and procedures
  • Identify and address uncollectible accounts quickly and refers them to collection team.
  • Enhanced risk assessment processes for more accurate evaluations of potential threats and vulnerabilities.

Credit Control & Risk Management Associate

Tata Teleservices Ltd
02.2015 - 02.2016
  • Monitoring Customers Outstanding based upon preset parameters
  • Reviewing the Customer status with regards to any Dispute Raised
  • Performing Time Based Dunning for eligible set of customers
  • Performing Cheque Bounce Dunning for eligible customers
  • Sharing Communication with Customers by Email or Letters for applicable action
  • Reconciliation of the collections against the outstanding for customers eligible for dunning
  • Maintenance of Ageing Wise Outstanding Details in systems for accurate and timely dunning
  • Follow all collections and department policies and procedures
  • Identify and address uncollectible accounts quickly and refers them to collection team.

SME Back-End Team Leader

RMS Marketing Pvt. Ltd (Associate for Vodafone)
07.2013 - 02.2015
  • Distributing Sales Targets for Postpaid Connections among the sales executives as per company requirement
  • Responsible for collection of Order Forms and accurate login into the system for activations
  • Appropriate forwarding of the hard copies to next process without delays
  • Managing Escalations from new clients to assure order is received
  • Co-ordination between Clients and Company with respect Billing Issues and other concerns
  • Monitoring the achievements on Daily and Weekly basis
  • Preparation of Presentations based upon Sales performance and Churns.

Education

Master of Computer Management -

Suryadatta Institute of Management & Information Research
Pune
01.2013

Bachelor of Commerce - Commerce

Modern College of Arts, Commerce & Science
Pune
01.2011

Skills

  • Good Communication
  • Team Management
  • Hardworking
  • Self-motivated

Languages

Marathi
Hindi
English

Personal Information

Date of Birth: 02/17/91

Hobbies and Interests

Listening music

Disclaimer

I hereby declare that this all information furnished in this document is accurate and true to best of my knowledge & Belief.

Timeline

Credit Control Executive

Velocis Systems Private Limited
07.2018 - Current

Sr. Exe Credit Control & Risk Management Associate

Kyocera Document Solutions India PVT LTD
10.2017 - 06.2018

Credit Control & Risk Management Associate

Tata Communications Ltd
02.2016 - 10.2017

Credit Control & Risk Management Associate

Tata Teleservices Ltd
02.2015 - 02.2016

SME Back-End Team Leader

RMS Marketing Pvt. Ltd (Associate for Vodafone)
07.2013 - 02.2015

Master of Computer Management -

Suryadatta Institute of Management & Information Research

Bachelor of Commerce - Commerce

Modern College of Arts, Commerce & Science

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