Performance-oriented sales leader with proven expertise in revenue management, client acquisition and account servicing. Diligently research competitors and market conditions to remain lean and agile in face of changing expectations and conditions. Excellent negotiator and influential program managers.
Overview
3
3
years of professional experience
Work History
Sales Officer
VASU FINSERVE INDIA PRIVATE LIMITED
KORBA
12.2024 - Current
Developed strategies to increase customer satisfaction and loyalty.
Reviewed loan applications to ensure accuracy and compliance with regulations.
Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
Supported outside sales force in servicing and obtaining new business.
Generated leads through networking, cold calls, and email campaigns.
Prepared weekly reports summarizing current sales performance metrics.
Managed a portfolio of accounts to achieve long-term success.
Trained and mentored junior sales representatives and team members.
SMART BRANCH ACCOUNTANT
MAHINDRA AND MAHINDRA FINANCIAL SERVICES LIMITED
INDIA
04.2023 - 12.2024
Resolved discrepancies between bank statements and internal records through research and investigation.
Conducted regular audits to verify accuracy of accounting information.
Generated leads through cold calling activities.
Conducted market research to identify potential customers.
Provided technical support to customers when needed.
Maintained accurate records of all customer interactions in the CRM system.
Resolved customer complaints in a timely manner.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Branch Team Leader
SHRIRAM FINANCE LIMITED
BALODABAZAR
02.2022 - 03.2023
Evaluated employee performance through regular reviews and feedback sessions.
Monitored team performance against established goals and objectives.
Resolved customer complaints in a timely manner while maintaining a positive attitude.
Developed and implemented sales strategies to increase market share.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Education
M.COM -
D.P. VIPRA COLLAGE
BILASPUR
08-2023
B.COM -
ATAL UNIVERCITY
BILASPUR
08-2021
POST MATRICULATE -
ST. XAVIER'S HIGHER SECONDARY SCHOOL
BILASPUR
05-2018
MATRICULATE -
ST. XAVIER'S HIGH SCHOOL
BILASPUR
04-2016
Skills
Customer relationship management
Lead generation
Sales strategy development
Regulatory compliance
Portfolio management
Market research
Cold calling
Influencing skills
Accomplishments
Inter College Chess Winner
Best player of the youth tournament
Best employee of the month for LIFE INSURANCE Selling