PRAVEEN N
Chennai
Summary
Dynamic Process Associate at Mr. Cooper with expertise in foreclosure processing and legal auditing. Proven track record in vendor management and effective customer communication, consistently achieving production targets. Skilled in quality checks and root cause analysis, I excel in ensuring compliance and enhancing operational efficiency.
Overview
2
2
years of professional experience
Work History
Process Associate
Mr. Cooper
Chennai
03.2023 - Current
- Worked in foreclosure timeline and foreclosure invoice processing.
- Validated customer documents based on vendor requests, ensuring compliance with industry standards. Maintained effective communication with vendors to address customer-related issues and resolve inquiries promptly.
- Specialized in the first legal audit process, analyzing whether all checks have been met before foreclosing the loan.
- Worked with the attorney on maintaining the foreclosure checks and learned all the subprocesses in foreclosure.
- Reviewing bidding instructions and sale results for the loan types (FNMA, FHLMC) and government (FHA, VA, USDA), and notifying regarding the sale to Fannie Mae and Freddie Mac.
- In-depth experience in sales and post-sale rescission processes of the loan.
- Consistency in achieving the production numbers.
- Quality topped all the activities performed, and I started to work on different processes without quality impact.
Education
Bachelor in Aviation -
VELLS UNIVERSITY
Chennai08.2021
Higher Secondary Certificate (HSC) -
DONBOSCO HIGHER SECONDARY SCHOOL
Vellore01.2018
Skills
- Decision Making
- Foreclosure processing
- Legal auditing
- Vendor management
- Customer communication
- Planning and problem solving
- Root cause analysis
- SOP documents
- Quality check
- Leadership management
- MS Office
Languages
- Tamil
- English
- Telugu
Disclaimer
I hereby declare that the above furnished details are true to the best of my knowledge.
Technology And Workflow
- Dynamic 365
- LSAMS
- Black Knight
- Microsoft Office
- Remedy
- Iassist
- Basics of Power BI
Professional Highlights
- Awarded the Challenger for Outstanding performance of February 2025 and November 2024 Automation
Timeline
Process Associate
Mr. Cooper
03.2023 - Current
Bachelor in Aviation -
VELLS UNIVERSITY
Higher Secondary Certificate (HSC) -
DONBOSCO HIGHER SECONDARY SCHOOL
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