Shraddha Naik
Mumbai
Summary
Experienced process associate with over 5 years of experience in Shipping organization. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Process Associate
MSC Service Center India Pvt Ltd
03.2017 - 06.2018
- Prepare documents including bill of lading.
- Assist with dispatching and shipping issues.
- Updating bills.
- Checking of bill of Lading & Doing corrections in B/L as per customer request.
- Releasing of Bill of Lading.
- Handling CHINA Bills-SPRC-South Public of republic china (yantian,shekou,Xiamen,Fuzhou,nansha,qinzhou) and NPRC- North public of republic china (shanghai).
- Handling USA Bills.
- Amendments in bill of lading.
- Creation of bookings.
Export Documentation Executive
TATA COUNSULTANCY SERVICES
05.2014 - 05.2016
- Updating bookings & bills.
- Checking of bill of Lading & Doing corrections in B/L as per customer request.
- Coordinating with overseas agent on phone & emails.
- Handling internal issue regarding release of shipment.
- Handling customers Queries on phone & emails.
- Coordinating with the customer regarding the release of Bill of Lading.
- Raising Freight correction notes and amendment notes (CN).
- Handling UAE/MALAYSIA Bls
- Handling USA Bls.
Export Documentation Executive
ZIM INTEGRATED SHIPPING SERVICE PVT LTD
07.2013 - 05.2014
- Coordinating with overseas agent on phone & emails.
- Handling customers Queries on phone & emails.
- Raising Freight correction notes and amendment notes (CN).
- Releasing of Bill of Lading.
- Handling internal issue regarding release of shipment.
Education
Ty.BMS - Business Management
Sathaye College
Mumbai05.2012
Skills
- MS Office
- Active Listening
- Decision Making
- Written Communication
Timeline
Process Associate
MSC Service Center India Pvt Ltd
03.2017 - 06.2018
Export Documentation Executive
TATA COUNSULTANCY SERVICES
05.2014 - 05.2016
Export Documentation Executive
ZIM INTEGRATED SHIPPING SERVICE PVT LTD
07.2013 - 05.2014
Ty.BMS - Business Management
Sathaye College
Similar Profiles
Mohammad Naved AnjumMohammad Naved Anjum
Team Leader (Export Documentation) at MSC Service Center India Pvt LtdTeam Leader (Export Documentation) at MSC Service Center India Pvt Ltd
Sandeep PardeshiSandeep Pardeshi
Specialist at MSC Service Centre India Pvt. LtdSpecialist at MSC Service Centre India Pvt. Ltd
Tushar OtavkarTushar Otavkar
Head of Sales & Marketing ( MSC MUMBAI ) at MSC India Agency Pvt LtdHead of Sales & Marketing ( MSC MUMBAI ) at MSC India Agency Pvt Ltd