Shraddha Naik
Mumbai
Summary
Experienced process associate with over 5 years of experience in Shipping organization. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Process Associate
MSC Service Center India Pvt Ltd
03.2017 - 06.2018
- Prepare documents including bill of lading.
- Assist with dispatching and shipping issues.
- Updating bills.
- Checking of bill of Lading & Doing corrections in B/L as per customer request.
- Releasing of Bill of Lading.
- Handling CHINA Bills-SPRC-South Public of republic china (yantian,shekou,Xiamen,Fuzhou,nansha,qinzhou) and NPRC- North public of republic china (shanghai).
- Handling USA Bills.
- Amendments in bill of lading.
- Creation of bookings.
Export Documentation Executive
TATA COUNSULTANCY SERVICES
05.2014 - 05.2016
- Updating bookings & bills.
- Checking of bill of Lading & Doing corrections in B/L as per customer request.
- Coordinating with overseas agent on phone & emails.
- Handling internal issue regarding release of shipment.
- Handling customers Queries on phone & emails.
- Coordinating with the customer regarding the release of Bill of Lading.
- Raising Freight correction notes and amendment notes (CN).
- Handling UAE/MALAYSIA Bls
- Handling USA Bls.
Export Documentation Executive
ZIM INTEGRATED SHIPPING SERVICE PVT LTD
07.2013 - 05.2014
- Coordinating with overseas agent on phone & emails.
- Handling customers Queries on phone & emails.
- Raising Freight correction notes and amendment notes (CN).
- Releasing of Bill of Lading.
- Handling internal issue regarding release of shipment.
Education
Ty.BMS - Business Management
Sathaye College
Mumbai05.2012
Skills
- MS Office
- Active Listening
- Decision Making
- Written Communication
Timeline
Process Associate
MSC Service Center India Pvt Ltd
03.2017 - 06.2018
Export Documentation Executive
TATA COUNSULTANCY SERVICES
05.2014 - 05.2016
Export Documentation Executive
ZIM INTEGRATED SHIPPING SERVICE PVT LTD
07.2013 - 05.2014
Ty.BMS - Business Management
Sathaye College