Preethi Rekam

• Have handled sales and supported all the queries regarding the process of GoDaddy
• Suggesting clients on how to improve their business by helping them choosing the right product in GoDaddy

• Production planning and control, assignment and review of inventory
• Worked on patient access for a year
• Verifying insurance coverage and eligibility, verifying pre-authorization, if no approved auth found contacted payor and got codes authorized by explaining/reading medical records for the service patient was rendered
• Planning continuous improvement in team performance in order to meet client requirements
• Conduct daily team briefings, discuss current issues and client updates with the team
• Generate/Prepare different types of reports for the purpose of internal and external use to show the client
• Rolling out updates received from the client
• Conducting PKT and identifying training needs
• Build pleasant work environment to reduce the stress among the team members and boost their morale

Coding Support Specialist

• Analyzed and resolved coding-related issues, ensuring optimal functionality and efficiency.
• Supported coders by identifying and implementing appropriate code solutions for billing systems.
• Enhanced collaboration between teams to ensure accurate and timely delivery of billing solutions.
• Computed diagnosis and calculated expected reimbursement for inpatient claims.

• Transitioned into a Business Analyst role through the Internal Job Placement (IJP) program, demonstrating adaptability and leadership potential.
• Collaborated with stakeholders to understand business requirements and translate them into actionable plans for technical teams.
• Streamlined processes to optimize system performance and meet organizational goals.