Preeti Pandey
Summary
Business Analyst with 7 years of IT experience, including 3+ years of core BA responsibilities and a solid foundation of 4 years in QA & automation testing. At Bold Technology, delivered measurable impact by improving platform efficiency by 15% through API integrations and ensuring 100% on-time releases via effective UAT coordination. Expertise in requirement elicitation, stakeholder management, process/workflow documentation, and acceptance criteria definition, with a strong ability to align business needs with technical delivery. Adept at working in Agile/Scrum environments, leveraging tools such as JIRA, Confluence, Power BI, and Tableau to drive data-backed decision-making. Domain expertise spans Telecom, Digital Platforms, and resume-builder workflows, with a proven track record of bridging business and technology to deliver scalable, user-centric solutions.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Business Analyst
Bold Technology
05.2024 - Current
- Acted as a Business Analyst for resume-making platforms (MyPerfectResume, Resume-Now, Cover-Letter-Now).
- Collaborated with product managers, developers, and cross-functional teams to define workflows and map API integrations that improved the resume-builder platform's efficiency by 15%, reducing user drop-offs during resume creation.
- Collaborated with SEO/SEM teams, contributing to a 10% increase in organic traffic across platforms.
- Coordinated UAT with cross-functional teams, enabling 100% on-time releases, with zero critical defects in production.
- Documented functional requirements, created process flows, and ensured alignment with SEO & SEM optimization goals.
- Facilitated UAT and regression cycles, ensuring business needs were fully met before release.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
- Identified gaps between current state and desired future state operations.
- Created informative, actionable, and repeatable reporting that highlighted relevant business trends and opportunities for improvement.
QA Analyst / BA Support
Wipro Ltd.
02.2022 - 04.2024
- Interacted with stakeholders to analyze business requirements and translate them into detailed acceptance criteria.
- Participated in requirement workshops and created user stories in JIRA.
- Supported requirement traceability by linking business needs with test scenarios.
- Collaborated with business users during UAT, helping to validate solutions.
QA Analyst
Tata Consultancy Services
05.2021 - 01.2022
- Worked with product owners to refine user stories and acceptance criteria.
- Supported business readiness by creating requirement-based test documentation.
- Participated in Agile ceremonies, contributing to requirement clarifications.
- Implemented Cucumber BDD Test Automation framework, created Feature file for Automation Scripts.
- Defect tracking, reporting and maintenance of stories in JIRA, maintaining code version through GIT repository.
Software Engineer
Tech Mahindra
05.2018 - 04.2021
- Involved in Functional and Regression testing of all UI and Web Based applications.
- Involved in daily scrum meetings to share the Automation Test Result analysis with the team during a sprint.
- Performed Database Testing by using Oracle JDBC for checking validity and integrity of the data.
- Involved in solving Environmental/ Configuration related issues, especially in Server Connection and Database issues.
- Test Execution and reporting through Jenkins.
- Created requirement-based test scenarios for functional, regression, and database validation.
- Maintained close communication with product teams for issue resolution.
Education
B.Tech - CSE
G.L. Bajaj Institute of Technology and Management
01-2017
S.S.C -
SMT. Ramrati Devi Sr. School
01-2013
H.S.C -
Children Sr. Sec. School
01-2011
Skills
- Business & System Analysis: Requirement Gathering, Gap Analysis, Use Case & User Story Documentation, Acceptance Criteria Definition
- Agile/Scrum: Backlog Grooming, Sprint Planning, Daily Stand-ups, Story Pointing
- Tools: Power BI, Tableau, Excel , JIRA, Confluence, Jenkins, GIT , Eclipse
- Testing & Validation: Requirement Traceability, UAT Coordination, Functional & API Testing
- Databases: Oracle, MySQL (for validating business rules and data flows)
- Domain Knowledge: Telecom, Digital, Resume/Recruitment Platforms
- Languages and Framework/Solution Java, Webservices (SOAP/REST), Selenium WebDriver, Jenkins, TestNG, GIT, Maven, BDD- Cucumber , API Testing, Unix
- Cost-benefit analysis
- Business solutions development
Languages
English
Proficient (C2)
C2
Hindi
Accomplishments
- Audit Technology Integration - Uncovered $500,000 budget process errors with development of a multiple source analytical auditing tool.
- SEO Strategy Implementation - Increased sales by 30% and web traffic to over 8K unique daily visitors, attaining a top 100K Alexa Internet Ranking.
- Partner Development - Effectively raised $30,000 in sponsorship dollars for a nonprofit organization through effective networking and community involvement activities.
Timeline
Business Analyst
Bold Technology
05.2024 - Current
QA Analyst / BA Support
Wipro Ltd.
02.2022 - 04.2024
QA Analyst
Tata Consultancy Services
05.2021 - 01.2022
Software Engineer
Tech Mahindra
05.2018 - 04.2021
S.S.C -
SMT. Ramrati Devi Sr. School
H.S.C -
Children Sr. Sec. School
B.Tech - CSE
G.L. Bajaj Institute of Technology and Management