Summary
Overview
Work History
Education
Skills
Websites
Awards
<Enter your own>
Timeline
Generic

PREETI RAWAT

Gurugram

Summary

Accomplished professional with 8 years of experience in business process analysis, software testing, quality assurance, test automation and test management. Skilled in requirements gathering, documentation, stakeholder management and cross-functional collaboration to enhance efficiency and drive innovation. Proficient in Agile and Waterfall methodologies, ensuring seamless project execution and alignment with business objectives. Experienced in leading SDLC projects to deliver high-quality software solutions.

Overview

9
9
years of professional experience

Work History

Business Analyst

Wipro Technologies
Gurugram
11.2023 - Current
  • Worked closely with stakeholders to understand business needs and conducted requirement-gathering sessions, documenting business requirements, functional requirements and user stories.
  • Collaborated with cross-functional agile team across multiple organizations, including business, SMEs and QA team, to deliver efficient and scalable solutions.
  • Created use cases, process flows, wireframes and data flow diagrams to enhance the business requirements using tools like Visio and Lucidchart.
  • Facilitated weekly sync-up sessions to track development and test plan progress in JIRA, proactively identifying and mitigating delivery risks, achieving a project delivery rate of 98%.
  • Assisted QA teams by reviewing test cases to ensure comprehensive business requirement coverage during the build phase and collaborated with developers and testers to validate fixes during testing.
  • Coordinated with stakeholders to plan deployment activities, ensure business readiness and support production monitoring to maintain system stability post-go-live.

Test Lead

Wipro Technologies
Munich
08.2020 - 10.2023
  • Led a team of 4 to ensure high-quality software delivery of new features and products for Prepaid and DSL customers at the client site.
  • Conducted daily stand-up meetings to review testing progress, open defects and align on priorities through test execution reports with client and QA team.
  • Managed RCA of production defects, delivering insights and findings to the client on weekly basis, resulting in a 40% decrease in critical production issues.
  • Analysed change requests and service requests, to assess their impact on business operations and customer experience while developing test plans in JIRA based on project specifications.
  • Developed and implemented comprehensive quality assurance plans for Salesforce projects.
  • Ensured alignment between business requirements and Salesforce system capabilities.
  • Proficient in requirement analysis, effort estimation and test case reviews.

Senior Test Engineer

Wipro Technologies
Pune
10.2018 - 07.2020
  • Played a crucial role as a quality assurance engineer, leading the test planning and test automation for various IT software products, including online shops and CRM within the B2C IT telco portfolio.
  • Conducted comprehensive E2E and UAT tests for Mobile and Fixed-line Services, identifying and documenting over 150 defects across different releases of OSS/BSS solutions.
  • Executed extensive testing for mobile applications on Android and iOS, ensuring optimal performance and user experience for telco services.
  • Coordinated with cross-functional team in India and Germany, enhancing collaboration and ensuring alignment on product quality goals and methodologies.
  • Trained new team members on tools, equipment, and company guidelines to maintain high productivity and work quality.

Test Engineer

Wipro Technologies
Pune
11.2016 - 09.2018
  • Performed end-to-end testing of new functional requirements for retail customers in the telecom domain to ensure quality assurance for all software changes.
  • Expertise in test data preparation, test execution, defect tracking, and reporting using Rational ClearQuest and Rational Quality Management.
  • Managed and validated system integrations within CRM and billing platforms to maintain data accuracy and consistency, achieving 95% defect detection rate.

Education

Bachelor of Engineering - Computer Science

Graphic Era University
Dehradun, India
01.2016

Skills

  • Requirement gathering
  • Use cases
  • User stories
  • BRD and FRD
  • CRM systems (PeopleSoft CRM, Salesforce)
  • Telecom OSS/BSS
  • Data flow diagrams
  • Test case development
  • Quality assurance
  • Test management
  • Defect creation and RCA
  • Analytical problem-solving skills
  • Risk analysis
  • Leadership
  • Communication
  • HP ALM
  • JIRA
  • Confluence
  • Microsoft Visio
  • Lucidchart
  • Soap UI
  • Postman
  • TOAD
  • MY SQL
  • Azure DevOps (ADO)

Websites

Awards

  • Awarded twice at Wipro for Excellent Contribution
  • Customer Centricity (Emerging) Award for Exceptional Performance

<Enter your own>

Title: Business Analyst

Timeline

Business Analyst

Wipro Technologies
11.2023 - Current

Test Lead

Wipro Technologies
08.2020 - 10.2023

Senior Test Engineer

Wipro Technologies
10.2018 - 07.2020

Test Engineer

Wipro Technologies
11.2016 - 09.2018

Bachelor of Engineering - Computer Science

Graphic Era University

Similar Profiles

CREATE PROFILE
PREETI RAWAT