Preeti Rubal Thapar
Nagpur
Summary
To achieve a successful career in the Hospitality Industry. To work in an establishment where my skills and expertise will be recognised and highly utilised to achieve customer satisfaction and the benefit of my employer.
Overview
1
1
Certification
17
17
years of professional experience
Work History
GM Sales
Welcomheritage jungle home Pench & Radisson Tadoba
04.2025 - Current
Corporate Sales Head
WelcomHeritage Vanya Villas
04.2022 - 03.2025
Banquet Sales Manager
The Pride Hotel
Nagpur
10.2018 - 03.2022
Asst. Banquet Sales Manager
The Pride Hotel
Nagpur
07.2015 - 07.2017
Associate professor
Tuli College of Hotel Management
Nagpur
07.2014 - 01.2015
Duty Manager
The Pride Hotel
Nagpur
07.2013 - 05.2014
Front office Executive
St Laurn Meditation & Spa Hotel
Shirdi
07.2012 - 07.2013
Guest Service Co-coordinator
Taj Exotica
Goa
03.2011 - 07.2012
Guest Service Associate
Sun n Sand Hotel
Nagpur
11.2009 - 03.2010
Education
4 Years Degree - hotel management
01-2009
Higher Secondary -
01-2004
High School -
01-2002
Skills
- Performance monitoring
- Client relationship management
- Operations management
- Performance monitoring
- Team building
- Leadership development
- Performance monitoring
Accomplishments
- Best Student in the college.
- Best Trainee during the Industrial Training.
Languages
English
Hindi
Roles And Responsibilities
- Providing prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction.
- Handle guest grievances and capture their feedbacks to ensure that the guests are satisfied with the services of the hotel.
- Coordinates with housekeeping and room service for allotment of rooms (as per guest preferences), amenities and room clearance.
- Ensuring that the check-in and check-out are smoothly handled.
- Handling of Groups (Conferences, weddings, etc.).
- Supervising and Training subordinates.
- Ensure maximum room revenue through up selling.
- Ensure proper record keeping and documentation as per statutory & organizational requirements.
- Night Audit and Reservations.
- Adhere to all organizational policies and standards.
- Taking care of Banquet & Rooms Sales.
- Getting potential Customers for new sales Business.
- Making accurate, rapid cost calculations and providing customers with quotations.
- Negotiating the terms of an agreements and closing sales.
- Gathering Market and customer information and providing feedback on future trends.
- Involved with identifying new markets and Business opportunities.
- Recording sales and order information and sending copies to the sales office.
- Interact with new customers and provide the information for the same.
- Traveling to the clients place, and promoting the hotel facilities and any new offers.
Custom Section
- 3 Months, The Park Inn, Manali, Himachal Pradesh
- 3 Months, Taj Residency, Nasik, Maharashtra
References
Can be furnished on request.
Hobbies and Interests
- Listening to music
- Cooking
- Interacting with people
- Playing Badminton
Area Of Expertise
- Front Desk
- Reservation
- Concierge & Guest Services
- Sales & Marketing
- Banquet Sales
- Banquet Operation
Certification
- [Area of study] certified
Timeline
GM Sales - Welcomheritage jungle home Pench & Radisson Tadoba
04.2025 - Current
Corporate Sales Head - WelcomHeritage Vanya Villas
04.2022 - 03.2025
Banquet Sales Manager - The Pride Hotel
10.2018 - 03.2022
Asst. Banquet Sales Manager - The Pride Hotel
07.2015 - 07.2017
Associate professor - Tuli College of Hotel Management
07.2014 - 01.2015
Duty Manager - The Pride Hotel
07.2013 - 05.2014
Front office Executive - St Laurn Meditation & Spa Hotel
07.2012 - 07.2013
Guest Service Co-coordinator - Taj Exotica
03.2011 - 07.2012
Guest Service Associate - Sun n Sand Hotel
11.2009 - 03.2010
Tuli College of Hotel Management &Catering Technology - 4 Years Degree, hotel management
G.SCollege - Higher Secondary,
St.MartinHigh School - High School,