Preeti Sharma
Technical Writer
Bangalore
Summary
Efficient Technical Writer with 7 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
Overview
8
8
years of professional experience
Work History
Technical Writer
Fynd
05.2022 - Current
- Planning and creating system documentation on Quip
- Creating and updating system documentation for engineering team using markdown language
- Creating and updating UI content for website and mobile app
- Using Clueso for demo videos
- Creating style guidelines and templates.
Technical Writer
Aptean
07.2020 - 05.2022
- Planning documentation projects and resources
- Creating Service Pack release documents for the ERP product
- Updating online help document for SaaS ERP product
- Creating release notes for the release
- Resolving documentation bugs as per the technical requirements
- Creating integration documents, reference manual and configuration manual for new products
- Working with the QA team to get clarity on products and updating technical bugs observed during Mockups
- Working in an Agile environment using Team Foundation Server
Technical Writer
Drivezy India
12.2019 - 07.2020
- Understanding the process of the company
- Creating documentation flow on Confluence for product and process documentation
- Ensuring to include documentation for every feature of the app
- Individually handling the documentation for Drivezy
Copy Editor
Indegene Private Limited
12.2018 - 08.2019
- Preparing documents for newly launched products of a brand
- Prepared both electronic and printed documents for the members in the organization, including technical support staff, consumers and other stakeholders
- Managed assets using content management systems such as Veeva Vault and SharePoint
- Managed approvals and reapprovals of assets timely on Veeva Vault
- Proofread prospect digital and print assets and edit content copy on deadline needed
- Help establish brand specifications and updating the same for the team
- Followed APA style guide to edit scientific assets
- Performed review, peer review and accuracy check for the assets before FDA submission
- Approved assets for distribution after final review and maintained their reapprovals
- Provide training to new hires in the team
Associate Editor
Ansrsource Private Limited
05.2017 - 12.2018
- Prepared user guides of E-learning platforms which are intended for students
- Created help files for students for various E-learning platforms
- Plan the content of publications according to their style and editorial policy
- Review content for format, consistency, grammar, syntax, spelling, accuracy, adherence to company standards, and compliance with legal guidelines. Identifying things that seem inappropriate or out of context (eg. misspelt acronyms) and conceptual errors
- Coordinate, plan and evaluate submissions from authors
- Gather information from Subject Matter Experts (SMEs) and understand the technicality of any E-learning platform
- Created content using software applications such as Camtasia, Canvas and EZ test online
- Basic knowledge of content creation using Storyline software for US universities
- Responsible for analyzing, mapping, documenting, publishing, and maintaining the procedure manuals for various applications
- Helped team lead and managers in creating samples to be used as a part of RFP
Education
M.Sc - Biochemistry
Mount Carmel College
01.2017
Integrated B.Sc.Ed - undefined
Regional Institute of Education
01.2015
Class XII (CBSE) - undefined
Kendriya Vidyalaya
01.2011
Class X (CBSE) - undefined
Kendriya Vidyalaya No. 1
01.2009
Skills
- Authoring Tools: Adobe FrameMaker and MS Office
- Help Tools: Adobe Robohelp, Madcap Flare
- Illustrator Tools: Snipping tool, MS Visio, Photoshop, Canva
- Graphic Tools: MS-Paint, Snagit, RoboCapture
- Presentation Tools: Microsoft PowerPoint
- PDF Tools: Adobe Acrobat
Internship Experience
- Apporva Diagnostic Research Centre | May 2016
- Performed various tests in Hematology, Pathology, Microbiology, Biochemistry labs as part of the internship in May 2016
- Azyme Biosciences | April 2016
- Worked for the module Protein Chemistry which included mass culture and pure culture of microorganisms, Extraction and purification of enzymes (alkaline phosphatase), Enzyme assay, Immobilization
Timeline
Technical Writer
Fynd
05.2022 - Current
Technical Writer
Aptean
07.2020 - 05.2022
Technical Writer
Drivezy India
12.2019 - 07.2020
Copy Editor
Indegene Private Limited
12.2018 - 08.2019
Associate Editor
Ansrsource Private Limited
05.2017 - 12.2018
Integrated B.Sc.Ed - undefined
Regional Institute of Education
Class XII (CBSE) - undefined
Kendriya Vidyalaya
Class X (CBSE) - undefined
Kendriya Vidyalaya No. 1
M.Sc - Biochemistry
Mount Carmel College