Efficient Technical Writer with 7 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
Overview
8
8
years of professional experience
Work History
Technical Writer
Fynd
05.2022 - Current
Planning and creating system documentation on Quip
Creating and updating system documentation for engineering team using markdown language
Creating and updating UI content for website and mobile app
Using Clueso for demo videos
Creating style guidelines and templates.
Technical Writer
Aptean
07.2020 - 05.2022
Planning documentation projects and resources
Creating Service Pack release documents for the ERP product
Updating online help document for SaaS ERP product
Creating release notes for the release
Resolving documentation bugs as per the technical requirements
Creating integration documents, reference manual and configuration manual for new products
Working with the QA team to get clarity on products and updating technical bugs observed during Mockups
Working in an Agile environment using Team Foundation Server
Technical Writer
Drivezy India
12.2019 - 07.2020
Understanding the process of the company
Creating documentation flow on Confluence for product and process documentation
Ensuring to include documentation for every feature of the app
Individually handling the documentation for Drivezy
Copy Editor
Indegene Private Limited
12.2018 - 08.2019
Preparing documents for newly launched products of a brand
Prepared both electronic and printed documents for the members in the organization, including technical support staff, consumers and other stakeholders
Managed assets using content management systems such as Veeva Vault and SharePoint
Managed approvals and reapprovals of assets timely on Veeva Vault
Proofread prospect digital and print assets and edit content copy on deadline needed
Help establish brand specifications and updating the same for the team
Followed APA style guide to edit scientific assets
Performed review, peer review and accuracy check for the assets before FDA submission
Approved assets for distribution after final review and maintained their reapprovals
Provide training to new hires in the team
Associate Editor
Ansrsource Private Limited
05.2017 - 12.2018
Prepared user guides of E-learning platforms which are intended for students
Created help files for students for various E-learning platforms
Plan the content of publications according to their style and editorial policy
Review content for format, consistency, grammar, syntax, spelling, accuracy, adherence to company standards, and compliance with legal guidelines. Identifying things that seem inappropriate or out of context (eg. misspelt acronyms) and conceptual errors
Coordinate, plan and evaluate submissions from authors
Gather information from Subject Matter Experts (SMEs) and understand the technicality of any E-learning platform
Created content using software applications such as Camtasia, Canvas and EZ test online
Basic knowledge of content creation using Storyline software for US universities
Responsible for analyzing, mapping, documenting, publishing, and maintaining the procedure manuals for various applications
Helped team lead and managers in creating samples to be used as a part of RFP
Education
M.Sc - Biochemistry
Mount Carmel College
01.2017
Integrated B.Sc.Ed - undefined
Regional Institute of Education
01.2015
Class XII (CBSE) - undefined
Kendriya Vidyalaya
01.2011
Class X (CBSE) - undefined
Kendriya Vidyalaya No. 1
01.2009
Skills
Authoring Tools: Adobe FrameMaker and MS Office
Help Tools: Adobe Robohelp, Madcap Flare
Illustrator Tools: Snipping tool, MS Visio, Photoshop, Canva
Graphic Tools: MS-Paint, Snagit, RoboCapture
Presentation Tools: Microsoft PowerPoint
PDF Tools: Adobe Acrobat
Internship Experience
Apporva Diagnostic Research Centre | May 2016
Performed various tests in Hematology, Pathology, Microbiology, Biochemistry labs as part of the internship in May 2016
Azyme Biosciences | April 2016
Worked for the module Protein Chemistry which included mass culture and pure culture of microorganisms, Extraction and purification of enzymes (alkaline phosphatase), Enzyme assay, Immobilization