Prerna Singh
Sales Professional
Gurgaon
Summary
Driven Area Sales Manager with 10+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work History
Area Sales Manager
WHIRLPOOL OF INDIA LTD
Delhi
09.2021 - Current
- Handling distribution and retail stores of East Delhi
- Lead a team of retail executives and DSO for distribution and retail sales
- Tracking performance of stores and sub dealers and guiding them to increase revenues
- Built lasting relationships with clients through outstanding customer service interactions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
AREA SALES INCHARGE
TATAPLAY LTD
02.2019 - 09.2021
- Handled channel sales (DSA) & ,distribution
- Led a team of sales promoters for increasing and promoting
- Sales in North and South
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
STORE MANAGER
VODAFONE IDEA LTD
Gurgaon
04.2014 - 02.2019
- Handled retail stores
- Led a team for sales and customer services, generating revenues via upselling data and other products and VAS services
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Assisted with hiring, training and mentoring new staff members.
- Developed and implemented successful staff incentive programs to motivate employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
SALES OFFICER
JAYPEE ASSOCIATES LTD
Noida
08.2012 - 04.2014
- Retail sales in mid section products (flats/villas), participating in promotional activities and events, handled brokers and high end clients
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Researched target market and identified customers' unique needs to suggest suitable products.
Education
Master of Business Administration -
Jaypee Business School(JIIT)
01.2010 - 01.2012
Bachelor of Pharmacy - undefined
M.J.P Rohilkhand University
01.2005 - 01.2009
L.L.B - Law (Pre-Law)
Vivek College of Law
Bijnor 08.2019 - 12.2022
Skills
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Timeline
Area Sales Manager
WHIRLPOOL OF INDIA LTD
09.2021 - Current
L.L.B - Law (Pre-Law)
Vivek College of Law
08.2019 - 12.2022
AREA SALES INCHARGE
TATAPLAY LTD
02.2019 - 09.2021
STORE MANAGER
VODAFONE IDEA LTD
04.2014 - 02.2019
SALES OFFICER
JAYPEE ASSOCIATES LTD
08.2012 - 04.2014
Master of Business Administration -
Jaypee Business School(JIIT)
01.2010 - 01.2012
Bachelor of Pharmacy - undefined
M.J.P Rohilkhand University
01.2005 - 01.2009
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