Prerna Kiran Raj
Hyderabad
Summary
I am a dedicated HR professional with over 6 years of diverse experience in HR Operations, specialising in employee lifecycle management and performance enhancement. My proven capability in stakeholder management and optimising HR processes enhances organizational efficiency and employee engagement.
Overview
3
3
Languages
7
7
years of professional experience
Work History
HR Operations
Svaya Robotics
Hyderabad, India
06.2024 - Current
- Managed payroll and benefits administration, ensuring accurate and timely salary processing through collaboration with finance.
- Designed and implemented a comprehensive performance management system, streamlining goal setting, feedback, and performance evaluations.
- Developed and executed innovative recruitment strategies that significantly reduced time-to-hire and improved overall employee retention rates.
- Led talent development initiatives, achieving a 100% successor pipeline for critical roles through effective succession planning.
- Ensured a seamless onboarding process to enhance new hire experiences, managing the entire employee lifecycle from hire to retire.
- Documented HR procedures to refine processes and ensure compliance with standard operating policies.
- Addressed employee relations concerns by conducting meetings with employees and supervisors to foster a collaborative work environment.
- Conducted exit interviews and analysed attrition data to develop strategies for minimising turnover.
- Facilitated employee recognition programmes to enhance morale and foster a positive workplace culture.
- Coordinated daily operations within the centre, effectively managing resources and staff schedules to optimise productivity.
- Provided expert legal advice on employment law matters, supporting human resources in managing employee relations and disputes.
HR Executive
Alexander Mann Solutions
Hyderabad, India
06.2021 - 06.2024
- Developed and executed strategic recruiting plans utilising multiple sourcing channels, including social media, job boards, and networking events.
- Spearheaded end-to-end recruitment processes for diverse functions, focusing on job duties, compensation, and benefits for candidates within the APAC region.
- Leveraged applicant tracking systems (ATS) for efficient candidate pipeline management, enhancing the recruitment workflow.
- Ensured exceptional candidate engagement, delivering a positive experience throughout the application journey.
- Coordinated closely with the wider APAC people team to optimise recruitment and onboarding processes for candidates.
- Launched targeted mass mailing campaign for passive candidates, resulting in 15% increase in response rates compared to previous methods.
- Maintained a proactive outreach database for qualified IT candidates, addressing ongoing recruitment needs effectively.
- Evaluated candidates' technical skills through structured assessments and interviews to ensure role alignment.
- Advised hiring managers on market trends and salary benchmarks specific to technical roles.
- Researched and analysed competitive salary data to create attractive offers for potential hires.
- Fostered collaboration with stakeholders to align interests and achieve consensus for successful project outcomes.
- Conducted performance and feedback discussions with managers, promoting open communication and team performance enhancement.
- Gained valuable experience working with notable U.S.-based product companies, including Teva Pharmaceuticals, Medtronic (R&D), MSD Global, and Diebold Nixdorf.
HR Associate
Amazon Development Centre (India) Pvt. Ltd.
Hyderabad, India
06.2020 - 02.2021
- Provided HR support across US, UK, Canada, addressing employee queries to enhance satisfaction.
- Resolved tickets raised by Amazon Associates across US, UK, Canada, and Mexico, ensuring timely and accurate support.
- Gained expertise in analysing and responding to various requester inquiries to ensure satisfaction.
- Provided training for new team members. Trained peers on policies and tools, enhancing operational accuracy and consistency.
- Maintained quality above 90% by adhering to SOPs and focusing on detail.
- Used to work with two types of pay codes (Paid Pay Codes and Unpaid Pay Codes).
- Paid pay codes: NWPT, Vacation-Paid, Paid Time Off, Bereavement, etc. Unpaid pay codes: ATO, VTO, Excused Voting Unpaid, etc.
HR Assistant
AAA Advisors
Hyderabad, India
06.2019 - 05.2020
- Streamlined communication and issue resolution as the primary point of contact for employee inquiries regarding timekeeping, resulting in a 20% decrease in the response time for resolving issues.
- Met Service Level Agreements by efficiently managing time and attendance matters for buildings throughout the network, while maintaining compliance with company policies and procedures.
- Processed business & identification cards, bank accounts & reference and medical checks to streamline hiring protocol.
- Filed documents, delivered mail, and performed bookkeeping to support HR department operations.
- Assisted in developing company policies on wages and working conditions to ensure compliance and fairness.
Education
MBA/PGDM - Finance
Suresh Gyan Vihar University
Jaipur01-2022
B.Com - Commerce
Osmania University
Hyderabad01-2019
XII - MEC
Sri Chaitanya College
Hyderabad, TG01-2016
X -
Satya Sai Vihar High School
Hyderabad, TG01-2014
Skills
- HR Generalist Activities
- Grievance Handling
- HR Coordination
- Employee Engagement
- Stakeholder Management
- Payroll Management
- Onboarding Process
- HR Operations
- Background Verification
- Performance Management
Languages
English
Proficient
C2
Telugu
Upper Intermediate
B2
Hindi
Proficient
C2
https://www.linkedin.com/in/prerna-kiran-raj/
Timeline
HR Operations
Svaya Robotics
06.2024 - Current
HR Executive
Alexander Mann Solutions
06.2021 - 06.2024
HR Associate
Amazon Development Centre (India) Pvt. Ltd.
06.2020 - 02.2021
HR Assistant
AAA Advisors
06.2019 - 05.2020
MBA/PGDM - Finance
Suresh Gyan Vihar University
B.Com - Commerce
Osmania University
XII - MEC
Sri Chaitanya College
X -
Satya Sai Vihar High School