Prince Kumar Singh
Pune,MH
Summary
Senior group health underwriter and technical lead with 12 years of experience analyzing and processing corporate proposals. Conducts timely policy reviews to maintain a healthy loss ratio and provide optimal coverage for clients. Skilled in assisting with product filing of Group Health and Group Personal Accident, developing calculators, providing training and guidance, and implementing process re-engineering for the group quotation module. Additionally, possesses 3 years of claims exposure, demonstrating a comprehensive understanding of the insurance lifecycle.
Overview
15
15
years of professional experience
Work History
Zonal Head & Tech Lead Group Health Underwriting
Bajaj Allianz General Insurance Company Limited
05.2019 - Current
- Evaluated Group Mediclaim & Group Personal Accident quotes created by team.
- Analyzed channel performance of Zones and established processes for enhanced efficiency.
- Conducted timely evaluations to enhance strategies for different quote and pricing procedures.
- Visited channel partners for training and process improvement.
- Outlined scope of tasks for team leaders.
- Monitored team productivity and pendency.
- Collaborated with external vendor to streamline quotation processes on a web platform, boosting efficiency.
- Streamlined system performance with technological enhancements.
- Led shift of legacy technologies to advanced frameworks, optimizing overall capability.
- Facilitated knowledge sharing sessions, strengthening team expertise and fostering collaborative work environment.
- Improved systems with addition of new features and infrastructure.
- Mentored junior team members, fostering a culture of continuous learning and professional growth
- Trained channel partners, relationship managers, and internal team on new developments.
- Coordinated efforts with Bajaj Health to mentor the team regarding Wellness OPD propositions.
- Integrated Quote to policy journey with wellness OPD propositions across various departments.
- Directed management of wellness OPD data and prompt report sharing.
- Created standardized protocols to streamline the different stages of group health underwriting.
- Boosted team productivity by automating policy renewals and notifications using an online system.
- Facilitated the filing of Group Personal Accident products alongside product development.
- Streamlined the web-based process for Group Personal Accident Quotes, enhancing efficiency and minimizing time.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment
Zonal Head North & East Group Health Underwriting
Bajaj Allianz General Insurance Company
11.2009 - 05.2019
- Analyzed and prepared renewal quotes for group health and personal accident proposals.
- Created reports on claims for better understanding of risk and informed decision-making in pricing.
- Maintained healthy loss ratio across respective zones.
- Provided detailed performance reports for specific sites to heads of channels and national divisions.
- Recommended and implemented measures to drive business health.
- Implemented control measures to ensure healthy loss ratio for specific zone.
- Coordinated SME submissions across India.
- Shared performance reports with top management and respective zones.
- Ensured accuracy and relevance of group mediclaim and SME calculators through timely updates.
- Developed premium charts for individual and family coverage in group health policies.
- Streamlined premium determination workflows for individuals and families.
- Assisted internal Claims team, Relationship Managers and external customers such as IMDs, Brokers, and corporates with claims related queries.
- Conducted training sessions for new employees, aiding in their understanding of process and system queries.
- Development of mobile based quote generation BOT
- Developed automated solution for delivering own renewal alerts directly to the marketing team.
- Visited locations quarterly to evaluate business growth.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
Technical Claims Assessor
Bajaj Allianz General Insurance Company Limited
11.2009 - 08.2013
- Effectively managed high-pressure situations during peak periods of claims activity while maintaining professional demeanor and efficient performance levels.
- Reduced turnaround time for claim settlements by prioritizing tasks, effectively managing caseloads, and collaborating with cross-functional teams.
- Enhanced customer satisfaction rates by promptly addressing inquiries and providing detailed explanations regarding claim decisions.
- Ensured compliance with regulatory guidelines by staying up-to-date on industry standards and integrating them into daily workflows.
- Identified fraudulent claims with comprehensive investigations, minimizing company losses and maintaining integrity in the claims process.
- Provided ongoing support to colleagues through mentorship and training sessions, fostering a cohesive team environment that improved overall productivity.
- Consistently met or exceeded performance goals set by management, demonstrating commitment to excellence within the role of Claims Assessor.
- Collaborated with medical professionals to obtain accurate information for precise assessments, resulting in fair claim outcomes.
- Conducted post-claim evaluations to identify areas for improvement and potential training needs among the team members.
Education
MBA (Fin.) - undefined
IleBM, Pune
01.2010
M.A. - undefined
Faizabad University
01.2007
B.A. - undefined
A.P.N.P.G. College, Basti
UP01.2006
H.S.C. - undefined
Army Public School Lucknow
Lucknow01.2002
S.S.C. - undefined
Army Public School Lucknow
Lucknow01.2000
Skills
- Computers Basics, MS Office
- Teamwork and collaboration
- Active listening
- Problem resolution
- Workflow automation
- Project management
- Scalability solutions
- Cross-functional collaboration
- Technical problem solving
- Analyzing data
- Risk assessment
- Negotiation proficiency
LANGUAGES KNOWN
English, Hindi
Hobbies and Interests
Reading Books & listening to Audio books, Listening to Soft Music, cooking
Accomplishments
- Got the outstanding performance award for year2011-12
- Completed skillsity certification for Impactful Business Communication, Precision & precence, Financial Planning.
EXTRA CURRICULAR ACTIVITIES
Captained my school Basketball Team.
Participated in Intra college Fashion show. Lead the outdoor management training (OMT) team during the MBA.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge. Date: Place: Pune Prince Kumar Singh
PERSONAL PROFILE
- Father’s Name: Mr. Ajay Kumar Singh
- Mother’s Name: Mrs. Vimla Singh
- Date of Birth:1st Oct.1986
- Nationality: Indian
- Marital Status: Married
- Temporary Address: Flat No.403, Jasmine Building, Park Springs Society, Porwal Road, Dhanori, PIN:411047
- Permanent Address: Vill - Haluaapaar, Post-Gauraupadhaya, Dist- Basti
- State: Uttar Pradesh, Pin-272124
Timeline
Zonal Head & Tech Lead Group Health Underwriting
Bajaj Allianz General Insurance Company Limited
05.2019 - Current
Zonal Head North & East Group Health Underwriting
Bajaj Allianz General Insurance Company
11.2009 - 05.2019
Technical Claims Assessor
Bajaj Allianz General Insurance Company Limited
11.2009 - 08.2013
MBA (Fin.) - undefined
IleBM, Pune
M.A. - undefined
Faizabad University
B.A. - undefined
A.P.N.P.G. College, Basti
H.S.C. - undefined
Army Public School Lucknow
S.S.C. - undefined
Army Public School Lucknow
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