Pritam Singh
Bangalore
Summary
Diligent and ambitious manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.
A professional in New Product Development (NPD), Supplier Quality Assurance (SQA), and QMS with over 9 years of experience in developing and stabilizing polymer, proprietary (mechanical and electrical), fastener, and 2-Bin components. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Manager - SQA
River Mobility Pvt Ltd ( EV 2-Wheeler )
Bangalore
01.2023 - Current
- Development of product and process for Mechanical Proprietary, Electrical Proprietary, and Polymer Parts.
- DFM, DFR, APQP, PFMEA, DFMEA, and PPAP.
- New Supplier Identification, Audits, and Onboarding.
- Procedure, technical standards (e.g., Paint standards). , Decals std, Polymer std , SOP , template , Supplier Quality Manual
- Managed supplier quality assurance activities, including audits and corrective action.
- Monitored supplier performance to ensure compliance with contractual requirements and industry standards.
- Developed and implemented supplier quality management systems.
- Conducted root cause analysis of supplier non-conformances and identified process improvements.
- Evaluated suppliers in terms of quality, cost, delivery, service, technology, and other criteria.
- Performed risk assessments on new suppliers to identify potential areas of concern.
- Collaborated with internal teams to resolve supplier quality issues quickly and efficiently.
- Ensured that all suppliers met regulatory requirements for safety and environmental protection.
- Maintained accurate records of all supplier interactions, inspections, certifications.
- Provided guidance on process improvement initiatives to improve overall product quality.
- Initiated investigations into customer complaints regarding material or products received from suppliers.
Assistant Manager- NPD
Ampere Electric Vehicle ( Greaves Technologies )
Bangalore
09.2022 - 01.2023
- Developed product strategy and roadmap to launch new products.
- Created project plans, assigned tasks and tracked progress against deadlines for new product development initiatives.
- Managed a team of engineers responsible for designing and developing new products.
- Reviewed technical specifications of prototype designs to ensure accuracy and quality standards were met.
- Negotiated contracts with vendors and suppliers for raw materials needed in manufacturing process.
- Analyzed customer feedback data from surveys, focus groups, interviews and sales reports to inform product design decisions.
- Identified potential risks associated with launching new products into the market.
- Led cross-functional teams through ideation sessions to brainstorm ideas for innovative products.
- Researched industry trends, regulations and safety standards related to product development.
- DFM , DFR, APQP , CP & PPAP
- Product & Process Stabilization
- Product handover to regular team maintaining Zero PPM at supplier & Ampere end for fit & function.
Junior Manager
TAFE- Eicher Tractor
Mandideep, Bhopal
01.2022 - 09.2022
- Assisted in the development of a new customer service training program.
- Supervised and evaluated staff performance, providing feedback to improve team productivity.
- Conducted weekly meetings with department heads to review performance metrics.
- Developed and implemented strategies to increase sales and customer satisfaction.
- Resolved customer complaints in an efficient and professional manner.
- Provided guidance on best practices for operational efficiency improvements.
- Ensured compliance with company policies and procedures related to personnel matters.
Sr. Executive - QA & QMS
Minda Kyoraku Ltd
Bawal , Haryana
10.2018 - 01.2022
- Provided technical guidance to junior quality assurance engineers.
- Performed quality assurance checks on all outgoing shipments.
- Performed quality assurance inspections on incoming shipments.
- Conducted quality assurance checks on equipment regularly.
- Established standards for quality assurance during construction activities.
- Developed and implemented quality management system processes, procedures and standards.
- Analyzed existing business processes to identify areas of improvement in the quality management system.
- Conducted internal audits to assess compliance with ISO 9001, 2015 requirements.
- Designed and maintained a corrective action process for non-conformances identified during internal audits.
- Provided training on quality management systems to staff members.
- Prepared reports for senior management on the performance of the quality management system.
Engineer- NPD
Ranee Polymer Pvt Ltd .
Manesar , Haryana
05.2016 - 10.2018
- Developed and implemented new product designs to meet customer requirements.
- Created detailed drawings of components for manufacturing purposes.
- Performed regular testing on prototypes to identify any design flaws or defects.
- Assisted in creating user manuals, instruction documents, assembly instructions. for new products.
- Reviewed existing processes and procedures used in product development activities to ensure compliance with safety regulations.
Education
MBA - Program Management
Manipal University
Jaipur07-2023
B-Tech - Mechanical Engineering
Abdul Kalam Technical University
Gr.Noida 05-2016
Skills
- Audit - Internal & External
- Development of Product & Process
- QMS
- Roadmap for Improvement
- Problem Solving
- APQP , DFM , DFR , PPAP , PCPA
- System development & adherence
- Decision-making capabilities
- Task Delegation
- Quick decision-making abilities
- Performance Improvements
- Process and procedure development
- Purchasing and planning
- Strong delegating abilities
Languages
Hindi
First Language
English
Advanced (C1)
C1
Certification
- Lean Six Sigma Black Belt - TUV SUD
- Lead Auditor ISO 9001: 2015
- IATF 16949:2016 Internal Auditor
- EMS Internal Auditor
- OHSAS 45001 :2015 Internal Auditor .
- Power Bi
- ISO 14001: 2015 Auditor .
- ACMA - DRVME Expert - 2019 recognition by ACMA in publication
Timeline
Deputy Manager - SQA
River Mobility Pvt Ltd ( EV 2-Wheeler )
01.2023 - Current
Assistant Manager- NPD
Ampere Electric Vehicle ( Greaves Technologies )
09.2022 - 01.2023
Junior Manager
TAFE- Eicher Tractor
01.2022 - 09.2022
Sr. Executive - QA & QMS
Minda Kyoraku Ltd
10.2018 - 01.2022
Engineer- NPD
Ranee Polymer Pvt Ltd .
05.2016 - 10.2018
- Lean Six Sigma Black Belt - TUV SUD
- Lead Auditor ISO 9001: 2015
- IATF 16949:2016 Internal Auditor
- EMS Internal Auditor
- OHSAS 45001 :2015 Internal Auditor .
- Power Bi
- ISO 14001: 2015 Auditor .
- ACMA - DRVME Expert - 2019 recognition by ACMA in publication
MBA - Program Management
Manipal University
B-Tech - Mechanical Engineering
Abdul Kalam Technical University
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