Pritam Sonawane
B.A
Pune
Summary
Enthusiastic Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of leadership and time management with training in scheduling coordination, administrative duties, customer service. Motivated to learn, grow and excel in all aspects.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior Associate
WNS Global Services
12.2017 - 02.2025
- Assisted customers with insurance inquiries and policy changes
- Processed insurance applications and policy renewals
- Handled customer’s complaints and resolved issues in under 24 hours
Senior Associate
SLK Services Pvt Ltd
12.2015 - 11.2017
- Managed customer service inquiries and complaints in a timely manner
- Resolved customer complaints in a prompt and courteous manner
- Assisted customers with product returns and refunds
Senior Associate
Wipro Pvt Ltd
06.2012 - 08.2015
Education
B.A - undefined
Pune University
03.2019 - 05.2020
HSC - undefined
Maharashtra Board
02.2007 - 05.2008
SSC - undefined
Maharashtra Board
03.2004 - 05.2005
Skills
MC- CIT
MS Office
PowerPoint
Excel
Positive Attitude
Problem Solving
Teamwork
Work under pressure
Motivating
Challenging
Energetic
Proven Team Member
Personal Information
Date of Birth: 05/20/90
Personal Qualifications
- HSC, Maharashtra Board, 02/01/08, First Class
- SSC, Maharashtra Board, 03/01/05, Second Class
- B.A, Pune University, 03/01/20, Second Class
Timeline
B.A - undefined
Pune University
03.2019 - 05.2020
Senior Associate
WNS Global Services
12.2017 - 02.2025
Senior Associate
SLK Services Pvt Ltd
12.2015 - 11.2017
Senior Associate
Wipro Pvt Ltd
06.2012 - 08.2015
HSC - undefined
Maharashtra Board
02.2007 - 05.2008
SSC - undefined
Maharashtra Board
03.2004 - 05.2005