Priya Jagadeesan
Chennai
Summary
Dynamic professional with extensive experience in branch operations and team management at ICICI Bank Ltd. Proven track record in driving sales strategy and enhancing customer service, while ensuring regulatory compliance. Adept at performance evaluation and motivating teams to exceed targets, fostering a high-performing work environment.
Overview
9
9
years of professional experience
Work History
Deputy Branch Manager
ICICI BANK LTD
Chennai
06.2023 - Current
- Managing the entire retail branch banking process and operations work. And handling the four-member team.
- Managed daily branch operations, including customer service, sales, teller transactions, and loan processing.
- Conducted regular performance reviews with staff members to provide feedback and identify areas for improvement.
- Monitored compliance with banking regulations and internal policies and procedures
- Resolved customer complaints promptly and professionally.
- Maintained a high level of security within the branch by monitoring employee activities and enforcing security protocols
- Participated in audits conducted by external regulatory agencies
- Managed and inspired team members to perform to full potential, driving branch profitability
- Disciplined employees to encourage compliance with company policies and procedures
Sales Manager
BAJAJ Finance Limited
Chennai
01.2021 - 05.2023
- Based on my performance promoted as Sales Manager role in Bajaj Finance Limited
- Team handling and achieving the Monthly AOP targets
- Led a team of 4 people, Co-ordinate with them and build the business numbers
- Highly Motivated the team members and drive the business, maintaining the MIS
- Promote and monitor high-quality sales, supply and customer service processes
- Good at Team Handling, will take care of the team in the absence of Team Manager
- Need to sell Cross products, HDFC life Insurance, RBL credit card, Bajaj EMI card, Financial Fitness Report
Sales Officer
TEAMLEASE PVT LTD
Chennai
12.2017 - 12.2020
- BAJAJ FINSERV LTD deputation of TEAMLEASE SERVICES LTD.
Sales Officer
ADECCO INDIA PVT LTD
Chennai
05.2016 - 11.2017
- BAJAJ FINSERV LTD deputation of TEAMLEASE SERVICES LTD
Education
B.E - Computer Science Engineering
Bharathisadan engg college
01.2015
12th STD -
Hindu Girls Higher Secondary School
Ambur01.2011
10th STD -
Hindu Girls Higher Secondary School
Ambur01.2009
Skills
- Branch operations
- Regulatory compliance
- Customer service
- Team management
- Sales strategy
- Performance evaluation
Languages
- English
- Tamil
- Telugu
Timeline
Deputy Branch Manager
ICICI BANK LTD
06.2023 - Current
Sales Manager
BAJAJ Finance Limited
01.2021 - 05.2023
Sales Officer
TEAMLEASE PVT LTD
12.2017 - 12.2020
Sales Officer
ADECCO INDIA PVT LTD
05.2016 - 11.2017
B.E - Computer Science Engineering
Bharathisadan engg college
12th STD -
Hindu Girls Higher Secondary School
10th STD -
Hindu Girls Higher Secondary School
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