PRIYAM CHATTERJEE
Assistant Manager in Operation Department
Kolkata
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Magma General Insurance Co. Ltd.
02.2022 - Current
- Taking care of dealer portal for Motor endorsement & cancellation.
- Processing of endorsement & cancellation in company portal.
- Taking care of refunds.
- Creation of Payment ids & Customer ids for endorsement purpose.
- Updation of Ckyc.
- Coordination with other stake holders for resolving discrepancy.
- Floating pendency reports.
USM-Motor Agency
ICICI Lombard GIC Ltd
11.2019 - 02.2023
- Preparation of policies in portal.
- Preparation of quotation in portal.
- Taking care of agents’ requirements and queries.
- Taking care of endorsements.
- Maintaining good terms with agents in order to generate more flow of business.
- Helping agents to learn the usage of portal.
- Booking inspecting for vehicles.
- Conducting qc of documents and submitting the same for policy in-warding.
- Maintain the retention MIS and floating the same on regular basis.
- Floating daily in-warding MIS.
Officer (MIS) Fraud Control Unit
Axis Bank Ltd.
11.2017 - 10.2019
- Preparation of hourly, daily and monthly MIS for East region across products.
- Coordination with central office for reports and MIS.
- Conduction fraud control verifications for Credit card, Agri loan & Tractor Loan.
- Checking and processing of vendor bills & other various bills.
- Maintaining vendor due diligences along with central office.
- Conducting vendor audits.
- Preparation of various analysis and presentation.
- Conduction of investigation for rejected application.
- Conduction of interrogation in case of employee induced rejection or fraud.
- Giving fraud control training to stake holders, samplers & verifiers.
MIS- Assistance Technical department
Star Cement Ltd
02.2016 - 11.2017
- Preparation of weekly and monthly Technical Dashboard.
- Preparation of budget reports.
- Coordination with Purchase team & with vendors for purchase of gifts.
- Preparation of gift utilization reports & maintaining stock.
- Coordination with account team for clearance of vendors bills.
- Coordination with courier and team for sending gifts as per requirements.
- Maintenance of reports of all promotional activities like Mason meets, counter meets, Dhalai meet etc.
- Maintenance of attendance of employees.
- Maintaining and handing data base of engineers & IHB in app & calling them for verifications.
- As Hr student supporting Hr in recruitment process as additional responsibility.
Back Office (Customer Service) Associate
Cholamandalam MS General Insurance Co. Ltd.
04.2013 - 01.2016
- Premium collection from walk-in customers & agents.
- Creation of Customer Id. & Payment Id. for HO issuance of policy.
- Reconciliation & deposition daily and cheque collection.
- Taking care of refunds.
- Quality checking of proposal forms & documents includes client calling.
- Preparation of daily & monthly sales MIS for the branch.
- Issuance of new policy on e-portal of motor and health.
- Resolving discrepancy during processing of proposals.
- Cover Note reconciliation.
- Follow up with HO for policy and various requirements.
- Rectification & endorsement of erroneously issued policies.
- Handling of cash box Keys.
Coordinator-Sales Executive Bancassurance
Tata AIG General Insurance Co. Ltd.
09.2012 - 02.2013
- Preparation of daily login MIS of new policy application from 73 branches, RAC & SME.
- Preparation of Motor & Non-Motor quotes.
- Coordinating with HO for the issuance of policy.
- Resolving discrepancy of new applications.
- Placing of Motor inspection & CN control.
- Rectification & endorsement of erroneously issued policies.
- Follow-up on sales queries with different branches of Kolkata region.
- Maintenance of attendance of sales executives attending different branches of banks allotted to them.
Insurance Officer Bancassurance
Cholamandalam MS General Insurance Co. Ltd.
06.2011 - 08.2012
- Preparation of daily MIS of new policy application from 14 branches.
- Coordinating for the issuance of policy.
- Resolving discrepancy of new applications.
- Rectification & endorsement of erroneously issued policies.
- Follow-up on sales queries with different branches of Eastern region.
- Payment processing of sales commission to the authorized Sales Agents as per pre-determined slabs.
Education
M.B.A - H R
Jadavpur Institute
B.Sc (Hons) - Micro Biology
Scottish Church College
AISSCE - Science
Cossipore Central School
AISSE - undefined
Cossipore Central School
Skills
Operational efficiency management
Problem-solving
Task delegation
Compliance
Adaptability and flexibility
Time management abilities
Personal Information
- Date of Birth: 12/27/89
- Nationality: Indian
- Religion: Hinduism
Professional Qualification
MBA in HR from Jadavpur University (Institute of Business Management), Qualified the Licentiate for Insurance & one paper left for qualification of the Associate for Insurance, Complete Certificate Course in Basic computers, MS Word, MS Excel, MS Power Point & Internet Application, Completed Certificate Course in Fine Arts.
Timeline
Assistant Manager
Magma General Insurance Co. Ltd.
02.2022 - Current
USM-Motor Agency
ICICI Lombard GIC Ltd
11.2019 - 02.2023
Officer (MIS) Fraud Control Unit
Axis Bank Ltd.
11.2017 - 10.2019
MIS- Assistance Technical department
Star Cement Ltd
02.2016 - 11.2017
Back Office (Customer Service) Associate
Cholamandalam MS General Insurance Co. Ltd.
04.2013 - 01.2016
Coordinator-Sales Executive Bancassurance
Tata AIG General Insurance Co. Ltd.
09.2012 - 02.2013
Insurance Officer Bancassurance
Cholamandalam MS General Insurance Co. Ltd.
06.2011 - 08.2012
B.Sc (Hons) - Micro Biology
Scottish Church College
AISSCE - Science
Cossipore Central School
AISSE - undefined
Cossipore Central School
M.B.A - H R
Jadavpur Institute
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