Priyanga A
Chennai
Summary
Dynamic professional with a proven track record at Tata Consultancy Services, specializing in process improvement and regulatory compliance. Expertise in employee training and risk assessment has facilitated successful project transitions and strengthened client relationships. Achievements include enhancing compliance adherence and significantly mitigating risks in financial transactions. Aiming to leverage these skills to drive impactful results in future roles.
Overview
8
8
years of professional experience
Work History
Business Process Lead
Tata consultancy services (Client: Home depot)
Chennai
09.2023 - Current
- Transitioned to process lead position after mastering the intricacies of Home Depot project.
- Organized client meetings to provide project updates.
- Facilitated training sessions for new employees on company policies and procedures.
- Provided guidance in developing training materials for users of new or updated processes.
- Maintained positive working relationship with fellow staff and management.
- Prepared status reports on project progress for senior management review.
Senior Analyst
Tata Consultancy Services (Client: Transaction Monitoring NCB)
Chennai
01.2020 - 09.2023
- Monitored financial transactions during activity-triggered periods based on detection scenarios.
- Analyzed transaction data to select appropriate counterparties based on criteria such as values, volumes, jurisdictions, MSBs, etc.
- Performed due diligence checks on primary entities, business partners, and third parties involved in the transactions to mitigate adverse impacts.
- Providing attestations for the profile of the customer and ensuring that transactions are consistent.
- Monitoring day-to-day transactions for the clients. Mitigating risk factors of alert cases and red flags in the transactions.
- Identifying the purpose and reason behind the transaction.
- Mitigating risk factors of alert cases and red flags in the transactions.
- Reporting unusual client activities that might relate to money laundering for further review.
- Concluding the case as either risk relevant or risk irrelevant.
- Operating within agreed business SLAs and confidentiality standards..
Analyst
Tata Consultancy Services (Client: Mashreq Bank - KYC), Chennai
Chennai
05.2017 - 01.2020
- Coordinated onboarding and maintenance of liabilities accounts for Mashreq Bank clients in UAE.
- Review the process notes and ensure the inclusion of the new process takes place appropriately.
- Perform proper validation of signatures for customer requests involving CASA, investment, and FD accounts.
- Review and process account documentation for CASA and investment accounts.
- Perform E-name screenings using tools (World-Check and Vessel Finder).
- Facilitated timely account openings, cheque book issuance, debit card issuance, phone PIN issuance, and signature capture for all customers.
- Collected KYC details of customers for evaluating risk levels.
- Shared end-to-end retail liabilities process inputs during the preparation and submission of the due diligence report.
Education
Bachelor of Science - BSC Microbiology
Krishna College of Arts And Science
Coimbatore05-2017
Skills
- Process improvement
- Project management
- Regulatory compliance
- Employee training
- Risk assessment
- Fraud detection
- KYC procedures
- Client relationship management
- Problem solving
Accomplishments
- Best Performer Award
- Gem Award
Languages
English
First Language
English
Advanced (C1)
C1
Tamil
Proficient (C2)
C2
Declaration
I hereby declare that the particulars given above are true to performer the best of my knowledge and belief.
Timeline
Business Process Lead
Tata consultancy services (Client: Home depot)
09.2023 - Current
Senior Analyst
Tata Consultancy Services (Client: Transaction Monitoring NCB)
01.2020 - 09.2023
Analyst
Tata Consultancy Services (Client: Mashreq Bank - KYC), Chennai
05.2017 - 01.2020
Bachelor of Science - BSC Microbiology
Krishna College of Arts And Science
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