Priyanka Imandi

Designation: IT Analyst

Working for Saudi Arabia New Growth Segment

• Identified potential business opportunities and got the company contracts.
• Consulted clients to resolve issues or conflicts.
• Review bid proposals and alter them until both the company and client are satisfied.
• Negotiate with clients to get bids down to reasonable offers.
• Determine what the maximum budget can be by analyzing bids with the accounting department.
• Maintain the RFP tracker.

Designation: IT Analyst

Client: Ericsson

• Detected malfunctions with systems and programs through testing.
• Investigated and addressed system issues to enhance usability and improve functionality.
• Assessed business needs and problem areas to create focused solutions.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
• Collaborated closely with upper management to drive strategy through development and implementation of new processes.
• Offered input for complex documents to support client-ready final versions.
• Created networks, subnets and ports as per requirement using yaml files to access from portal.
• Monitoring and Controlling openstack components from horizon dashboard.
• Tested different openstack network types such as FLAT, VLAN, VxLAN.
• Good knowledge on HDS GUI environment and creation of vlan interfaces and vlan tagging to ports on blades of the server.
• Managing and troubleshooting openstack components such as nova, cinder, neutron, glance, keystone, rabbitmq and Heat.
• Worked closely with clients.
• Improved Server system by adding new features and infrastructure like Passthrough functionality.
• Investigated and addressed system issues to enhance usability and improve functionality.

Designation: System Engineer

Client: Ericsson

• Configured and tested multiple server environments such as HP, DELL and SDI to achieve maximum performance.
• Resolved issues and escalated problems with knowledgeable support and quality service.
• Compiled, processed and analyzed test data and results to improve product quality ( used omtool).
• Compiled data and generated graphs to interpret results and suggest key operational improvements.
• Collaborated with engineers in new product introduction phases to develop and verify design changes.
• Worked closely with customers, clients and internal team members to determine planning, implementation and integration of system-oriented releases.
• Provided outstanding helpdesk service and support to customers.
• Good knowledge and handson experience on the container orchestration platforms like docker, kubernetes and Devops tools.
• Designed and tested various robustness and maintainabillity testcases.
• Performed deployments using SRIOV/PFPT features.
• Worked on CEE10 ( ansible towers structure) deployments along with CEE9 and CEE6 and conducted variety of test activities including update and upgrade.
• Managing and troubleshooting support issues related to keystone, user, flavors, volumes, images.
• Uploading images to a container and running traffic on the server from external container.

Designation: Assistant System Engineer

Client: Ericsson

• Maintained server systems, installed, and upgraded to new release.
• Worked effectively in both independent and team environments to exceed IT goals.
• Efficiently resolved myriad of technical issues concerning server deployments.
• Communicated status updates to affected parties when issues arose.
• Provided day-to-day operational support to Ericsson Cloud and some Linux tasks.
• Effectively communicated with other system engineering personnel and senior executives on joint projects.
• Supported informal and formal test events such as stability events and other customer-driven activities.
• Worked with CEE9 (mirantis structure) along with providing support to CEE6.

Designation: Assistant System Engineer - Trainee

Client: Ericsson

• Learned manual testing of Ericsson Cloud Environment.
• Monitored, tracked and prioritized work requests.
• Learned troubleshooting and performed maintenance of existing server systems.
• Worked with CEE6 Ericsson Cloud Environment (Mirantis structure). Performed deployment of server systems like HP, DELL and tested the environment.