Priyanka Kapoor
Kangra
Summary
Skilled Agency Development Manager with experience in fostering strong relationships, developing strategic growth plans, and meeting business objectives. Demonstrated strengths include leadership, strategic planning, and team building. Significant contributions to previous roles include enhancing agency operational efficiency and improving sales performance.
Overview
6
6
years of professional experience
Work History
Sr. Agency Development Manager
Axis Max Life Insurance
Kangra
01.2024 - Current
- Recruitment of Financial Agents.
- Identified opportunities for upselling additional products or services based on customer needs.
- Built relationships with existing clients by providing exceptional service.
- Provided guidance about different types of insurance products available.
- Developed and implemented successful sales strategies to increase customer base.
- Provided advice on financial planning and insurance policies.
- Followed up with clients regularly to ensure satisfaction with services provided.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Provided technical support to Financial Agent related to products that we offers.
Deputy Branch Manager
ICICI BANK
Kangra
09.2019 - 01.2024
- Banking Operational Work.
- Customer Dealing and Managed customer service inquiries and complaints in a timely manner.
- Established processes for monitoring customer satisfaction levels.
- Advised customers on banking products and services, such as loan options, credit cards, and investments.
- Generated leads through cold calling, networking events, referrals.
Education
MBA - HR/MARKETING
Sri Sai University
Palampur, HP07-2019
BBA -
Arni University
Indora, HP06-2017
Intermediate -
IB DAV Public School
Narwana, HP03-2014
Matric -
IB DAV Public School
Narwana, HP03-2012
Skills
- Decision Making
- Time Management
- Leadership
- Sales strategy development
- Lead generation
- Insurance product knowledge
- Client retention
- Relationship building
- Operations management
Extracurricular Activities
Achievement - First Position in HR Case Study Competition.
Second Prize in most effective presentation on Live Project.
Hobbies -
Playing Badminton, Listening Music, Watching Movies.
Projects
"Customer Satisfaction on Internet Banking"
Degree - BBA
Disclaimer
Information provided above is true on my behalf and if anything found wrong shall be liable of my candidature.
Personal Information
Date of Birth: 08/22/96
Summer Internship
Customer Satisfaction about News Paper, MBA, Dainik Jagran, 2018
Languages Known
Hindi
Beginner
A1
English
Beginner
A1
Local Language
Beginner
A1
Timeline
Sr. Agency Development Manager
Axis Max Life Insurance
01.2024 - Current
Deputy Branch Manager
ICICI BANK
09.2019 - 01.2024
MBA - HR/MARKETING
Sri Sai University
BBA -
Arni University
Intermediate -
IB DAV Public School
Matric -
IB DAV Public School