Summary
Overview
Work History
Education
Skills
Education
Additional Information
Technical Skills
Timeline
Generic

Priyanka Singh

Program Manager
Gurgaon

Summary

Experienced Program Manager skilled in streamlining operations, enhancing productivity, and leading cross-functional teams to achieve business goals. Adept at problem-solving, risk management, and stakeholder collaboration. Strong track record in decision-making, team development, and employee engagement, driving both efficiency and organizational success

Overview

6
6
years of professional experience

Work History

Program Manager

Thinkstartup
Gurugram
04.2024 - Current
  • Managed 4 flagship events with 10,000+ students, shortlisting 10,000+ ideas from 5 lakh submissions.
  • Organized 200+ workshops across 150 colleges and 200 schools, securing sponsorships from leading industry partners.
  • Directed logistics, communications, and analytics to ensure seamless program execution.
  • Led cross-functional teams, upgrading program management frameworks and aligning priorities with stakeholders.
  • Automated sales and performance trackers, boosting reporting efficiency by 30% and reducing manual work by 40%.
  • Launched a Learning Management System (LMS) for ThinkStartup courses, improving structured delivery and learner tracking

Seller Support Manager

Vmart
Gurugram
02.2023 - 03.2024
  • Automated 50+ sales trackers and executed 20+ promotional events, delivering a 7% YoY sales growth across 45+ stores.
  • Negotiated with 30+ suppliers, improving profit margins by 12%.
  • Built real-time dashboards analyzing data from 250+ warehouses, reducing issue resolution time by 25%.
  • Collected and analyzed 10,000+ customer feedback responses, driving a 15% increase in satisfaction scores and shaping future strategies.

Credit Risk Analyst

HDFC
Gurugram
06.2022 - 02.2023
  • Developed and implemented risk mitigation strategies, reducing financial losses from credit defaults.
  • Streamlined credit risk reporting, boosting efficiency and accuracy by 20%.
  • Enhanced credit scoring models and risk assessments using advanced statistical techniques.
  • Supported policy development, compliance, and approval of credit proposals, while presenting insights to senior management.

Process Analyst

Genpact
Gurugram
01.2020 - 01.2022
  • Analysed and implemented process improvements, cutting costs by 15%, and improving service delivery.
  • Built business cases to secure executive sponsorship and funding for change initiatives.
  • Applied Lean Six Sigma and process mapping to streamline operations and enhance efficiency.
  • Led workshops, documentation, and root cause analyses, driving adoption and continuous improvement across teams.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Noida Institute of Engineering And Technology
Noida, IN-UP
04.2001 - 2019

Skills

Education

Master in Data Science -Simplilearn 2020-2022)

  • Certificate ID: 60203666
  • Verification Link: https://success.simplilearn.com/2c5151eb-aa13-4fad-9be6-25f49489b4ed

Additional Information

  • Samsung Solve for Tomorrow 2025 (Organizing partner with Thinkstartup) : Managed program delivery as organizing partner, engaging 10,000+ students across 500 schools, coordinating 50+ workshops and mentoring sessions.
  • Handloom Hackathon 2025 (Ministry of Textiles): Directed hackathon operations with 300+ participants and 40 mentors, fostering innovation in the textile sector.
  • College Youth Ideathon (IIT Delhi & MPSEC): Organized innovation challenge with 2,000+ college students from 100+ institutions, ensuring smooth execution and impactful outcomes.
  • Youth Ideathon 2024 (MPSEC, Sheatwork, Mediatek): Led India’s largest school ideathon, reaching 1,00,000+ students nationwide, coordinating mentoring, evaluation, and outreach.

Technical Skills

  • Project Management Tools: MS Project
  • Collaboration Tools: Microsoft Office Suite (Excel, PowerPoint, Word), Google Workspace, copilot, MS Teams
  • Data & Analytics: Advanced Excel, Power BI, Data Visualization & Reporting
  • Process Improvement: Lean Six Sigma, Process Mapping
  • Documentation & Tracking: SharePoint
  • IT & Systems Knowledge:CRM Tools (Salesforce, Zoho)

Timeline

Program Manager

Thinkstartup
04.2024 - Current

Seller Support Manager

Vmart
02.2023 - 03.2024

Credit Risk Analyst

HDFC
06.2022 - 02.2023

Process Analyst

Genpact
01.2020 - 01.2022

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Noida Institute of Engineering And Technology
04.2001 - 2019

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Priyanka SinghProgram Manager