Rohini Kulkarni
Bengaluru,Karnataka
Summary
Highly motivated Project Management professional with 14+ years of experience delivering successful project outcomes in global business transformations. Proven ability to manage complex projects, optimize processes for Data & Analytics initiatives (e.g., partial delivery reduction project), and lead cross-functional teams to deliver measurable results (e.g., £4,666,000 cost savings). Skilled in change management and fostering a culture of continuous improvement through Lean methodologies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Manager, Global Specialty Function Last Mile
Amazon Transportation Services Pvt Ltd
02.2021 - Current
- Global Process Standardization: Led global transformation of Last-Mile delivery processes by implementing START portal (process management system) for ~400 Standard Operating Procedures /Standard Job Instructions. This resulted in 20% improvement in process standardization and 2.5% increase in operational efficiency across Fresh, Sub-Same Day & Hybrid businesses.
- Streamlined Invoice Reconciliation for Enhanced Customer Satisfaction: Led cross-functional team to design and implement comprehensive invoice reconciliation process for Fresh business at customer doorstep. This transformation initiative streamlined workflows and achieved 20% increase in customer satisfaction by ensuring on-time delivery of accurate and defect-free products.
- Delivery Optimization: Spearheaded Continuous Routing program for Sub-Same Day delivery sites leveraging Lean principles to optimize routes for 10% productivity increase. Resulted in cost savings of ₹ 1.3 million Annually.
- Cost Savings and process Revamp: Revamped Buyback program, introducing supplier debit mechanism and loss trend transparency, resulting in cost savings of ₹ 0.65 million/month.
Continuous Improvement Manager, Business Transformation
Tesco Bengaluru Pvt Ltd
04.2018 - 02.2021
- Spearheaded Strategic Lean Transformation:
- •Led data-driven CI culture implementation across People Operations, HR, and Colleague Engagement Center. This fostered collaboration, continuous learning, and measurable process optimization, empowering teams to identify and implement ongoing improvements, resulting in significant cost savings.
- Delivered Quantifiable Cost Savings and Process Improvements:
- • Led GPS tracker arrest project, achieving £400,000 annual benefit through increased efficiency
- • Headed Over-payment process improvement initiative in People Operations, streamlining workflows and eliminating errors, for £4,666,000 annual cost saving.
- • Empowered People Operations and Colleague Engagement Center teams to identify & implement process improvements, yielding 5 and 11 FTE benefits in FY'18-19 and FY'19-20, respectively.
- Led Finance Help-desk and Center of Excellence process improvement initiative, achieving 30% and 25% increase in productivity, in FY'18-19 and FY'19-20, respectively
- Launched in-house CI Certification Program, certifying 50 employees and boosting departmental CI capability.
Sr. Lean Specialist, Operations Excellence
Apotex Research Pvt Ltd (ARPL)
01.2017 - 04.2018
- Enhanced Operational Efficiency: Successfully implemented Tier-0, Tier -1, and Tier -2 level Daily Management in Quality Control and Technical Operations.
- Improved On-Time-In-Full Delivery: Leveraged Value Stream Mapping for both Make-to-Order and Make-to-Stock markets, resulting in significant increase in On-Time-In-Full delivery performance from 17% to 55%.
- Boosted Customer Service Effectiveness: Spearheaded implementation of visual trackers for Value Stream Mapping.
- Enhanced Operational Transparency: Introduced visual trackers in Quality Control to provide real-time insights into molecule status.
- Improved Supply Chain Reliability: Implemented Manufacturing Readiness Weekly Management Information System to enhance supply chain operation reliability.
Assistant Manager | BPS-CIP (Bosch Production System-Continuous Improvement Process)
Bosch Ltd
11.2011 - 01.2017
- Operational Excellence & Process Improvement
•• Spearheaded Value Stream restructuring and Kit trolley system implementation, resulting in 10% productivity and Overall Equipment Effectiveness improvement, and optimized material handling and layout. - Productivity Improvements: Implemented Lean practices (Fully Loaded Shift, line balancing) in Holder manufacturing Value Stream, resulting in:
• •Grinding machine productivity increase: 58% to 82% & output increase per shift: 440 to 800 units
• •Injector line cycle time reduction: 58.2 seconds to 42 seconds & output increase per shift: 1240 to 1800 units - Promoted Continuous Improvement Culture:
•• Consistently maintained 80% score in Shop Floor Continuous Improvement Process Associate involvement forum, demonstrating strong employee engagement.
•• Conducted Shop Floor Kaizen Workshops to drive continuous improvement initiatives at ground level.
• •Implemented core Lean activities to foster problem-solving culture.
•• Led cultural transformation efforts through Lean Training and Toyota Production System philosophies.
Graduate Apprentice Trainee, Continuous Improvement Cell
Mahindra & Mahindra Ltd
09.2010 - 09.2011
- Eliminated bottleneck stage on engine production line, reducing work content by 25 sec/engine and total activity time from 137.5s to 115s per engine.
- Designed Automatic Guided Vehicle on engine production Line for manual activity reduction.
- Engineered water pump sealant dispensing machine, automated oil spillage prevention, and implemented vacuum pump sealant dispensing machine on engine production line.
QA Engineer, Quality Assurance
Power Control Technology & System Pvt Ltd
12.2009 - 09.2010
- Performed testing and calibration of ~20 High Voltage test equipment crucial for capacitor quality testing every week.
- Ensured quality assurance of ~10 electronic equipment every day, specializing in PCB assembly by playing key role in developing customer-tailored electrical circuits and overseeing hardware functionality within center
Education
PGD in Operation Management -
Symbiosis Institute Of Operations Management
Nashik10.2013
Bachelor of Engineering - Instrumentation & Control
Pune University
Nashik05.2009
Skills
- Lean Manufacturing, Kaizen, 5S, Kanban
- Value Stream Mapping, Value Stream design
- Process improvement methodologies
- Project management methodologies
- Performance Measurement & employee engagement
- Change Management
- Agile Methodology
- Training & Development
- Communication & Collaboration
- Problem Solving & Analytical Thinking, Root cause analysis
- Risk assessment & mitigation strategies
- Strategic Thinking & Decision Making
Certification
- Women's Leadership Program (WLP) an Amazon development program by WINOPS
- Practitioner Level CI certified by QA.
- Yellow Belt & Green Belt Certified by ASQ.
- Successfully completed Expert Facilitation Accredited Program by city & Guilds.
- Site Trainer BPS- Module “Working according to Standards for Operator” at Bosch.
- Business Excellence at Bosch.
- TPM, Kaizen, Waste Reduction at Bosch.
Languages
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Program Manager, Global Specialty Function Last Mile
Amazon Transportation Services Pvt Ltd
02.2021 - Current
Continuous Improvement Manager, Business Transformation
Tesco Bengaluru Pvt Ltd
04.2018 - 02.2021
Sr. Lean Specialist, Operations Excellence
Apotex Research Pvt Ltd (ARPL)
01.2017 - 04.2018
Assistant Manager | BPS-CIP (Bosch Production System-Continuous Improvement Process)
Bosch Ltd
11.2011 - 01.2017
Graduate Apprentice Trainee, Continuous Improvement Cell
Mahindra & Mahindra Ltd
09.2010 - 09.2011
QA Engineer, Quality Assurance
Power Control Technology & System Pvt Ltd
12.2009 - 09.2010
PGD in Operation Management -
Symbiosis Institute Of Operations Management
Bachelor of Engineering - Instrumentation & Control
Pune University
- Women's Leadership Program (WLP) an Amazon development program by WINOPS
- Practitioner Level CI certified by QA.
- Yellow Belt & Green Belt Certified by ASQ.
- Successfully completed Expert Facilitation Accredited Program by city & Guilds.
- Site Trainer BPS- Module “Working according to Standards for Operator” at Bosch.
- Business Excellence at Bosch.
- TPM, Kaizen, Waste Reduction at Bosch.
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