Pruthvi RB

Key Responsibilities:

As a Senior Developer Support Engineer at JFrog, I provide expert-level support for DevOps tools, containerized environments, and cloud-based infrastructures, ensuring seamless integration and performance for customers and internal teams. I collaborate with development, operations, and customer teams to deliver high-quality solutions, resolve complex issues, and enhance deployment workflows in a cloud-native environment.

• Provide support for containerized applications using Docker, assisting in building, deploying, and managing containerized environments for development, staging, and production workloads.
• Lead troubleshooting and optimization efforts in Kubernetes clusters, ensuring high availability, scalability, and fault tolerance for containerized applications in a cloud environment.
• Assist in the implementation of blue-green and canary deployment strategies for minimal downtime, faster release cycles, and reduced production risk in customer environments.
• Manage and optimize cloud resources, primarily on AWS, supporting services such as EC2, S3, VPC, Route 53, EKS, Privatelink, and other services for scalable, high-performance application architectures.
• Leverage tools like New Relic, Coralogix, and Grafana to monitor application performance, track system health, and provide proactive issue resolution.
• Assist in identifying and resolving performance bottlenecks and failures by interpreting logs, system metrics, and error traces, ensuring maximum uptime, and optimal service reliability.
• Create and maintain clear, detailed technical documentation for deployment processes, troubleshooting procedures, and infrastructure best practices, helping internal teams and external customers resolve issues quickly.
• Provide training and conduct knowledge-sharing sessions, enhancing the skills of junior engineers, and empowering teams to resolve common support issues independently.
• Led the resolution of critical production incidents for high-profile customers, reducing downtime, and improving system reliability by 40%.
• Enabled faster adoption of containerization practices, assisting customers in transitioning to Kubernetes-based architectures, and increasing their deployment success rate by 35%.

Worked at Ellucian as a Cloud Engineer and handling 10+ projects. Day to day activities include managing AWS, ECS cluster for container orchestration, Jenkins pipelines, Terraform, Ansible and shell scripting

• Implemented Terraform to provision the ECS cluster on AWS
• Manage Deployment from creating docker images in ECR to running services on ECS through Jenkins
• Configure Datadog for the system and application monitoring. Also setup dashboard for real time visualization of the product
• Support the production Environment for all the products 24*7
• Create and maintain the confluence page for each product w.r.t to architecture and the runbooks
• Manage SNOW for all the deployments on Production

Key Responsibilities:

Worked as an Devops Engineer at RL. Hands-on Experience with Amazon, Microsoft

• Infrastructure setup for Dev, QA, Stage and Prod Environment in AWS Automated server builds and deployment of applications to all the environments through Jenkins
• Setup and configuration of Sonarqube and Hygieia
• Nginx setup with reverse proxy
• Implementation of Load Balancing for instances under ELB and path based load balancing for ApplicationELB
• Deployment of application in the Docker swarm mode
• Working with Github private repositories
• Cloudfront setup for CDN
• Working Knowledge with Mongo and Mysql databases
• Data migration from AWS to Azure
• Setup of VPN connection from AWS to on-premises Data-centre
• Implementing auto-scaling and capacity provider for application scaling
• Created and maintained Jenkins jobs that execute shell script
• AMI creation and Snapshots for AWS data backup
• New relic, Sensu setup for application monitoring and Sumologic for Log

Worked as a IMS DBA and Linux Admin

• Experience on working with IMS version 13.1.0
• Create data sets and JCL, maintenance JCL and submit jobs Defining and maintaining System libraries
• Backup Process and Utilities
• Create and manage users on linux systems
• Extend the disk space and monitor linux servers
• Implement database recovery strategy and Utilities
• Database creation , Database reorganization
• Conversion of Database, Converting full function database to HALDB