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Dynamic banking professional with expertise in credit analysis and customer service, honed at ICICI Bank. Successfully managed client relationships and optimized banking operations, achieving a 20% increase in service efficiency. Proven ability to collaborate across teams, enhance product awareness, and develop tailored solutions, ensuring compliance and operational excellence. Skilled in data interpretation and problem-solving.

Relationship management professional with proven track record in banking operations. Expertise in client portfolio management and financial analysis, ensuring high client satisfaction. Known for effective team collaboration and adaptability to changing needs.

A result-oriented professional with 13 years of experience in Banking Operations, Branch Administration, Collections, Service Operations, Customer Service, and Team Management; an implementer with recognized proficiency in spearheading operations/business with an aim to accomplish corporate plans and goals successfully. Holds the distinction of effectively managing the profits, personnel, credit, and deposits portfolios, recovery management; preparing contingency funding plans, and business continuity plans to create policies and procedures. Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service-related critical issues; adroit in performing all banking operations effectively and efficiently, coordinating with various branches, and managing a variety of branch banking operations. Experienced in ensuring that the fund management strategies are in line with the corporate objectives, ensuring adherence to the service standards of the bank, and ensuring regulatory compliance. An enterprising leader with proven skill in leading and directing personnel toward the accomplishment of a common goal without compromising on employer-employee relations; excellence in interpersonal and organizational skills with proven abilities in training and development, customer relationship management, and planning.

Dynamic Relationship Manager with extensive experience at RBL Bank Ltd, excelling in client engagement and cross-selling strategies. Proven track record in enhancing customer satisfaction through personalized financial solutions and effective communication. Skilled in CRM software utilization and analytical problem solving, driving service delivery improvements and fostering long-term client loyalty.

PULANKITHA JALLIPALLI

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Relationship Manager, Banking Operations

Education

Bachelor of Technology (B.TECH) - Artificial Intelligence And Machine Learning

Intermediate - Maths,Physics,Chemistry

Degree in SSC (10th Grade) -

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Relationship Manager, Banking Operations

Bachelor of Technology (B.TECH) - Artificial Intelligence And Machine Learning

Intermediate - Maths,Physics,Chemistry

Degree in SSC (10th Grade) -

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