Puneet Chaudhary
Bangalore
Summary
Customer-oriented sales professional with over 15 years of experience building relationships, retaining top accounts and growing profit channels. Self-motivated leader with expertise in introducing products and implementing pricing models and inventory controls. Effective motivator identifying customer needs to deliver solutions. Tactical team builder and strategic planner with experience in consumer-based product sales verticals.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Director - Enterprise Applications
ScaleHealthTech
Bengaluru, India
09.2025 - 04.2026
- Lead the Enterprise Applications and Professional Services business, driving strategy, client engagement, solution consulting, and delivery for U.S. healthcare providers, payers, and health technology organizations.
- Own the end-to-end Professional Services portfolio spanning Workday, ServiceNow, Tecsys, Palantir, Salesforce, AWS, Google Cloud Platform (GCP), Microsoft Azure, Oracle, and enterprise cloud transformation services.
- Spearhead digital transformation initiatives across healthcare enterprise ecosystems, enabling cloud modernization, application integration, workflow automation, AI-enabled analytics, interoperability, and operational excellence.
- Lead strategic engagements involving leading Electronic Medical Record (EMR) platforms, including Epic and Oracle Cerner, supporting implementation, optimization, integration, migration, and managed services initiatives.
- Build and manage high-performing Professional Services, Solution Architecture, Delivery, and Client Success teams, ensuring successful execution of complex enterprise transformation programs.
- Partner with C-level executives, healthcare leaders, and technology stakeholders to define transformation roadmaps aligned with clinical operations, regulatory compliance, security, financial performance, and business objectives.
- Direct solution design, proposal development, pre-sales strategy, statement of work (SOW) creation, resource planning, commercial negotiations, and executive client presentations for enterprise engagements.
- Establish strategic partnerships with hyperscalers and enterprise technology providers while expanding service offerings across cloud, enterprise applications, infrastructure, platform engineering, and managed services.
- Manage the U.S. healthcare-focused recruitment function, overseeing talent acquisition, workforce planning, and hiring for Professional Services, Consulting, Engineering, Cloud, Data, AI, and Enterprise Application practices.
- Drive operational excellence through governance, delivery management, utilization planning, quality assurance, and customer success metrics to ensure consistent project execution and long-term client satisfaction.
- Collaborate with cross-functional teams across Sales, Delivery, Engineering, Product, Talent Acquisition, and Customer Success to accelerate business growth and strengthen client relationships.
- Support revenue growth through strategic account expansion, consulting-led sales, solution positioning, and delivery excellence across enterprise healthcare transformation programs.
- Customer Success: Engaged with customers to better understand needs and deliver excellent service.
Associate Director - Sales, Growth & Partnership
Skit.ai
Bengaluru, India
07.2025 - 09.2025
- Analysed market trends to tailor demand generation efforts, maximising return on investment.
- Measured digital marketing and demand-generation programmes to support sales top-line growth.
- Developed strategies to position business to shape and capitalise on emerging customer and market needs.
- Developed and executed strategic sales plans to penetrate new markets and achieve revenue targets.
- Directed the expansion into new markets, conducting thorough research and risk assessments to ensure viability.
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings.
- Facilitated regular sales meetings to review targets, strategies, and team performance, driving continuous improvement.
- Analysed market trends and competitor activity to inform and adjust sales strategies effectively.
Category Manager - Enterprise
Innovaccer Analytics Pvt. Ltd.
Noida, India
08.2020 - 10.2024
- Supervised and guided an exceptional team of Inside Sales Account Managers for the Provider Category in the Enterprise Market on the West Coast.
- Achieved enhanced team performance by implementing strategic account plans and executing them effectively. Orchestrated the complete sales process for Healthcare Data Activation and Population Health Management Platforms.
- Achieved over 157% of quarterly quotas across 16 quarters, by surpassing sales targets through the successful execution of strategies to boost the sales pipeline and enhance top-of-the-funnel prospects.
- Provided leadership in Account Management to achieve increased business growth, upselling opportunities, and customer loyalty. Developed strategic partnerships with Cloud Service Providers like AWS and Microsoft, driving success in channel sales initiatives.
- Effectively handled transactions for both Enterprise and Mid-Market accounts, as well as trained and guided newly hired Inside Sales Account Managers.
- Implemented effective strategies to drive customer acquisition and revenue by forging new business alliances, while simultaneously fine-tuning marketing and sales techniques for optimal sales performance.
- Collaborated with marketing teams to develop promotional campaigns, increasing category visibility and sales.
Business Development Manager
ImpactQA
New York
03.2020 - 06.2020
- Conducted secondary research and utilized LinkedIn to identify key players and establish relationships, enhancing client servicing and account management capabilities.
- Managed existing client relationships and conducted impactful online demos to prospects
- Implemented effective cold-calling and email techniques to generate potential leads for Conference calls and in-person Meetings.
Sr. Manager - Business Development
Maxify Digital Labs
San Diego
03.2018 - 02.2020
- Sourced new sales opportunities through inbound lead follow-up and outbound cold calls. Created a potential database of contacts by conducting secondary research & utilizing LinkedIn. Managed client accounts, identified key players, and generated interest in products/services.
- Demonstrated exceptional account management skills by nurturing existing clients and building strong relationships.
- Maximized potential lead generation through proactive cold-calling and targeted email outreach, resulting in improved participation for Conference calls and in-person Meetings.
Account Development Consultant
CampusEAI Consortium
06.2017 - 03.2018
- Generated new sales opportunities by following up on inbound leads and making outbound cold calls
- Generated a comprehensive database of potential contacts through secondary research and LinkedIn
- Ensured strong account growth by effectively nurturing relationships with clients in Sugar CRM/Salesforce and consistently pursuing new opportunities.
- Demonstrated product features through engaging online demos, resulting in increased prospects. Conducted cold-calling and email campaigns to generate leads for conference calls and in-person meetings.
Sr. Consultant - Account Development
Innovative Design Consultancy & Clapotis Engineers India Pvt Ltd.
01.2016 - 05.2017
- Managed client servicing and Business Development for Database team, assisting Account Management team in Client Development, Pipeline & Lead Management, as well as following up on meetings and presentations.
- Obtained client requirements and prepared business development strategies tailored to the targeted customer
- Developed and maintained robust, long-term client relationships. Streamlined billing processes and collaborated closely with the finance department to ensure accurate invoicing. Proficient in contract negotiation to drive revenue growth.
- Forecasted and tracked key account metrics including quarterly sales results and annual forecasts; Prepared detailed reports on account status, progress, and recommended solutions
- Deliver comprehensive client services from start to finish, ensuring exceptional customer satisfaction through anticipating and exceeding their needs. Drive revenue growth by upselling upcoming product developments. Continuously pursue new business opportunities while fostering long-term relationships with current clients.
- Managed all client correspondence for queries and concerns related to projects, processes, and relevant subjects while offering comprehensive support to Account Director and Business Development Director.
Senior Consultant - Account Development
Tangence Inc
05.2013 - 05.2015
- Responsible for Pre-sales and Up-selling cycle
- Actively soliciting new clients and nurturing existing client accounts, ensuring their needs and requirements were not only accommodated but also surpassed
- Responsible for all correspondence to clients (both internal and external) regarding request and any questions/concerns associated with a specific project, process, or related subject matter
- I develop the interest and demand for our services among the decision makers of large companies via email, telephone & web conference etc
- To obtain client requirements and prepare business development strategies tailored to the targeted customer, develop pursuit materials, prepare presentations and regularly present at client meetings and conferences
- To work in tandem with sales executives to plan and coordinate business generation activities, such as responding to RFP, RFI & RFQ
- Provided regular reports on sales opportunities to corporate senior management on a weekly/monthly/quarterly basis.
- Spearheaded a team of 4 executives in the management of the database and successful execution of business development initiatives throughout the pre-sales process.
Sr. Business Development Consultant
I-Zone Technologies
12.2010 - 04.2013
- Managed strategic B2B lead generation initiatives for globally recognized IT companies like Adobe and IBM/Aricent.
- Established connections with decision makers of large enterprises and mid-segment entities from multiple verticals to create interest in clients' products/services through effective use of email, telephone, web conference etc.
- Regularly reported on sales opportunities to senior management at corporate level
- Ensured strong client relationships by proactively communicating with existing as well as potential prospects, responding promptly to their inquiries and efficiently resolving any issues.
- Managed cross-functional teams, fostering collaboration and ensuring timely completion of project milestones.
- Spearheaded market research initiatives to identify new business opportunities and potential client segments.
- Managed CRM systems, ensuring accurate tracking of client interactions and sales pipeline progress.
- Facilitated training sessions for junior staff, enhancing their skills and contributing to team development.
Education
Master of Business Administration - Management
Kalinga University
Raipur, IN-CG01-2024
B.Com(H) - Commerce
Delhi University
01-2008
10+2 - Science
Kendriya Vidyalaya
JNU, New Delhi01-2005
Skills
- Client Servicing
- Customer Service
- Account Management
- Business Development
- Team Management
- Team Building
- Data Handling
- Client Development
- Lead Generation
- Inside Sales
- Brand Development
- Strategies and goals
- Business planning
- Rapport and relationship building
- B2B sales strategy
- Territory sales management
- Consultative selling
- Key account development
- Key account management
Custom Section
Fundamental Knowledge of Goldmine and Ms Office, Sales Force, Zoho, Davox, Ignite and Aspect.
Personal Information
- Date of birth: September 07, 1986
- Marital status: Married
Languages
Hindi
Proficient
C2
English
Proficient
C2
Hobbies and interests
- CRICKET
- TRAVELLING
- READING
Timeline
Director - Enterprise Applications
ScaleHealthTech
09.2025 - 04.2026
Associate Director - Sales, Growth & Partnership
Skit.ai
07.2025 - 09.2025
Category Manager - Enterprise
Innovaccer Analytics Pvt. Ltd.
08.2020 - 10.2024
Business Development Manager
ImpactQA
03.2020 - 06.2020
Sr. Manager - Business Development
Maxify Digital Labs
03.2018 - 02.2020
Account Development Consultant
CampusEAI Consortium
06.2017 - 03.2018
Sr. Consultant - Account Development
Innovative Design Consultancy & Clapotis Engineers India Pvt Ltd.
01.2016 - 05.2017
Senior Consultant - Account Development
Tangence Inc
05.2013 - 05.2015
Sr. Business Development Consultant
I-Zone Technologies
12.2010 - 04.2013
10+2 - Science
Kendriya Vidyalaya
B.Com(H) - Commerce
Delhi University
Master of Business Administration - Management
Kalinga University